Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Best phone
on March 11, 2025
Posted by: Mmichel
[This review was collected as part of a promotion.] This is the best phone I ever had. It is so easy to use and it also saves my passwords to make it easier to login. It has good storage amount. The camera works great on it and it's clear and also has good features on it. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bixby doesn't respond good, may not understand
on March 10, 2025
Posted by: Jpjones
[This review was collected as part of a promotion.] Good detail, like the features with ai but it's not the companion I thought it would be. Honestly it's better to talk to Google and i don't like that at all
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's wonderful
on March 11, 2025
Posted by: Likeymyphone
[This review was collected as part of a promotion.] This phone , Galaxy 24 is all I need for my lifestyle. Seamless actions and deleted messages is a very useful tool. Is small but acts like a giant! Does all the same as a most ! I can't change this powerful cellphone for other one. Comply all my expectations for a great price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact, Powerful, and Reliable
on March 11, 2025
Posted by: MoishyF
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a perfect blend of power and practicality. Its compact size makes it comfortable to use one-handed while still packing a punch in performance. The display is crisp and smooth, offering vibrant colors and a great viewing experience for everyday use.
For someone who appreciates efficiency, this phone delivers. The processor is fast and responsive, handling multitasking and apps with ease. Battery life is solid, lasting through a full day with moderate to heavy use. The camera system performs well, capturing sharp and detailed shots without over-processing.
If you prefer a phone that is lightweight yet powerful, the S24 is an excellent choice. It offers a flagship experience without the bulk, making it ideal for those who want premium features in a sleek, manageable design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Premium quality.
on March 11, 2025
Posted by: Crazdude82
[This review was collected as part of a promotion.] Great phone. You can't go wrong with galaxy devices. Feels premium and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on March 11, 2025
Posted by: 707baydestrian
[This review was collected as part of a promotion.] The ai features are fun and the interface is smooth and comfortable. 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on March 11, 2025
Posted by: 454426
[This review was collected as part of a promotion.] I like my phone have goog settings and the camera its very clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as useful as I thought possible.
on March 11, 2025
Posted by: Mister
[This review was collected as part of a promotion.] To be honest I thought this phone would be alot faster. The accidental button presses and then the phone choosing a word from said accidental button pressing is something I can't accept. One good thing about this phone is that it is very tough. I drive truck for a living and dropped this phone while getting out of the truck so many times without a case on it and still it has not broken.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hey there Mister, thank you for your feedback on your Samsung Galaxy S24. We understand how important your phone is to you, and we would love to help you with the speed and responsiveness of your device for the best possible experience. We have provided links to articles to help you with these matters at your convenience. You can also use the settings app of your device to enhance the refresh rate of your phone. In the settings app under display you can adjust the motion smoothness from standard to adaptive. We have lastly, provided a link to the Samsung Support Team if these frustrations continue or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Samsung Community
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US