Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
3
Basic device
on March 9, 2025
Posted by: Sierralovelee
[This review was collected as part of a promotion.] I use my device for work mostly. But I do use the audio erase feature with my photos. I took off two stars 1-bc of battery capacity and 2- because of the cost.
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hi there Sierralovelee, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We understand how valuable thelasting battery life of your device is to you every day, and we would love to help you maximize that experience. We have provided a link to a few troubleshooting guides below to help you with the battery of your device at your convenience. We have also shared a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use is perfect. Screen size is decent.
on March 9, 2025
Posted by: Donkey4811
[This review was collected as part of a promotion.] Operating system is easy use. Seamless action across apps. Screen resolution is great. Speed is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HONESTLY THE BEST PHONE IN HISTORY!
on March 10, 2025
Posted by: KaoriJai
[This review was collected as part of a promotion.] Let me start by saying that the audio eraser is a mind blowing. The zoom-in function is by far the best ive ever seen using a phone! I love the style of this phone, the large screen is simply perfect. The HD resolution is beyond belief, the clearness of the pictures are absolutely beautiful, it shows every single thing on your face or whatever you take a picture of. I love this phone and definitely recommend it to whoever I come around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love my Samsungs
on March 10, 2025
Posted by: Kaykay
[This review was collected as part of a promotion.] I absolutely love how I can control my tv with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Everything
on March 10, 2025
Posted by: Neeka85
[This review was collected as part of a promotion.] I love my phone. I wish I could transfer it over but the specific program i have to wait. It does a lot. Especially the camera. So many choices. If you're a selfie girl this phone is perfect for you. Top tier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on March 10, 2025
Posted by: Samsung24Great
[This review was collected as part of a promotion.] Samsung Galaxy phones continue to provide seamless functionality at my fingertips. The ability to take excellent photos integrated with Gemini is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 10, 2025
Posted by: Shoppy
[This review was collected as part of a promotion.] The seamless actions between apps and all the gaming I do on this phone is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It pretty good phone except it changed on me
on March 10, 2025
Posted by: KongKong
[This review was collected as part of a promotion.] It a good phone and good size right about of gbs 256 I believe. But it changed the screen lock on it own my pattern is different than what I remember and the finger print part won't show up to unlock my phone. It was brand new and know since it go locked out and I Factory reset it it want the own patterns and or email addresses. What about the finger print part... That part what show up to unlock my phone. This really sucks. Know I got to trade it in or buy some stuff on me to help me get back into the phone.
Value
4
Written by a customer while visiting Samsung US