Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Samsung Galaxy S24 Review: A Worthy Flagship
on February 27, 2025
Posted by: TechnoMancer35
[This review was collected as part of a promotion.] The Samsung Galaxy S24 refines the flagship experience with improved performance, display, cameras, and AI-driven software. It features a sleek aluminum frame, Gorilla Glass Victus 2, and an IP68 rating, ensuring durability. The 6.2-inch Dynamic AMOLED 2X display offers a 120Hz refresh rate and 2600 nits peak brightness, delivering stunning visuals.
Powered by the Exynos 2400 or Snapdragon 8 Gen 3, the S24 handles multitasking and gaming smoothly. 8GB RAM and 128GB/256GB storage are solid, but no microSD slot may disappoint some users. One UI 6.1 (Android 14) introduces Galaxy AI, with features like live translation, AI photo editing, and Circle to Search. A 7-year software update commitment ensures longevity.
The 4,000mAh battery lasts a full day, with 25W wired and 15W wireless charging. The 50MP main, 10MP telephoto (3x zoom), and 12MP ultra-wide cameras deliver excellent photos, Nightography enhances low-light shots, and 8K video recording adds versatility.
Pros:
✔ Premium design & display
✔ Strong performance & AI features
✔ Versatile cameras & long-term updates
✔ Premium design & display
✔ Strong performance & AI features
✔ Versatile cameras & long-term updates
Cons:
✖ No expandable storage
✖ Charging could be faster
✖ No expandable storage
✖ Charging could be faster
The Galaxy S24 is a compact powerhouse with a balanced mix of performance, AI, and durability, making it a worthy flagship upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone has a fantastic camera
on February 27, 2025
Posted by: Horatio91
[This review was collected as part of a promotion.] I use my phone for everything is great to keep me going
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone for the base model
on February 27, 2025
Posted by: Trentr1977
[This review was collected as part of a promotion.] Fast processing speed for a phone and great sounds and quality of the video.
Value
4
Response from Samsung USBy R&R Team, February 28, 2025
Hi there Trentr1977, we appreciate your feedback on your Samsung Galaxy S24. We are so happy to hear that you are pleased with the processing speed and capabilities of your phone. We hope you have found time to explore the features of Galaxy AI that can further enhance your experience. We have provided a link to the full device manual to assist you in this exploration, and also to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung
on February 27, 2025
Posted by: Meljay
[This review was collected as part of a promotion.] I'm digging the updated photo editing and picture quality. The seamless actions across apps is a plus. I love the sleek slim design for people with small pockets/purses:) i wont be steering away from Samsung devices and look forward to everything and excited to see what's next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 has the best auto erase feature
on February 28, 2025
Posted by: Sketti68
[This review was collected as part of a promotion.] Seamless action across apps and Auto erase are great features and make using the phone so easy. Auto erase is perfect for editing all my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the product
on February 28, 2025
Posted by: Bigdave
[This review was collected as part of a promotion.] Here are a few options, tailored to different use cases, that you can adapt:
For Work/Productivity:
* "My Samsung monitor's split-screen feature boosts my workflow, letting me tackle multiple tasks efficiently. Eye-saver mode is a must for long work days."
* "Using my Samsung monitor, the crisp resolution and USB-C connectivity streamline my daily work routine. It's essential for multitasking."
For Gaming:
* "The high refresh rate on my Samsung monitor makes gaming incredibly smooth. FreeSync eliminates tearing, enhancing my gameplay sessions."
* "My curved Samsung monitor provides an immersive gaming experience. The low response time keeps me competitive."
For Movies/Streaming:
* "HDR on my Samsung monitor brings movies to life with vibrant colors. It's my go-to for streaming nights."
* "The wide viewing angles on my Samsung monitor let everyone enjoy movies. It's perfect for family movie nights."
For School/Education:
* "My Samsung monitor's large screen helps me research and write papers efficiently. Eye comfort features are crucial for studying."
* "Connecting my laptop to my Samsung monitor is easy, and the large screen is great for online classes and studying."
General Use:
* "My Samsung monitor's versatility impacts my daily routine. I use it for work, streaming, and occasional gaming. It does it all."
* "Samsung monitor makes my days better, from working to watching movies. The picture quality is amazing."
For Work/Productivity:
* "My Samsung monitor's split-screen feature boosts my workflow, letting me tackle multiple tasks efficiently. Eye-saver mode is a must for long work days."
* "Using my Samsung monitor, the crisp resolution and USB-C connectivity streamline my daily work routine. It's essential for multitasking."
For Gaming:
* "The high refresh rate on my Samsung monitor makes gaming incredibly smooth. FreeSync eliminates tearing, enhancing my gameplay sessions."
* "My curved Samsung monitor provides an immersive gaming experience. The low response time keeps me competitive."
For Movies/Streaming:
* "HDR on my Samsung monitor brings movies to life with vibrant colors. It's my go-to for streaming nights."
* "The wide viewing angles on my Samsung monitor let everyone enjoy movies. It's perfect for family movie nights."
For School/Education:
* "My Samsung monitor's large screen helps me research and write papers efficiently. Eye comfort features are crucial for studying."
* "Connecting my laptop to my Samsung monitor is easy, and the large screen is great for online classes and studying."
General Use:
* "My Samsung monitor's versatility impacts my daily routine. I use it for work, streaming, and occasional gaming. It does it all."
* "Samsung monitor makes my days better, from working to watching movies. The picture quality is amazing."
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Mark conte
on February 28, 2025
Posted by: Markie
[This review was collected as part of a promotion.] Originally I loved my phone but when I got the AI app n it I couldn't get used to it and I now get an uncontrollable number of junk mail throughout my phone
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Markie, we appreciate your feedback on your Samsung Galaxy S24. We are happy toh ear how pleased you were initally with the usage and capabilities of your device. We would love to help you restore that original experience, and have provided a link to help you with the pop ups you mention experiencing with your device. we have also provided a link to the Samsung SUpport Team if this resource does not help you resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product makes my life easier
on February 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] What can I say the s24 makes life easier and my work load and personal stuff has no issue keeping up
Value
5
Written by a customer while visiting Samsung US