Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
This is quite good love the pictures it takes
on February 25, 2025
Posted by: Didave
[This review was collected as part of a promotion.] I use it to watch YouTube movies on. Pluto of calling and texting very satisfied
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but performance lacks sharpness
on February 25, 2025
Posted by: Gman57
[This review was collected as part of a promotion.] I am wondering why some programs crash some won't launch. I am not impressed with the random access codes asked for when opening an app.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hey there Gman57, we appreciate your feedback on your Samsung Galaxy S24. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided a link to an article to help you with the apps that are not functioning. We have also provided a link to the Samsung Support Team if this continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, only one complaint
on February 25, 2025
Posted by: Geniedancer
[This review was collected as part of a promotion.] The device overall is great, especially at the start of purchase. Plenty of memory, camera quality is out of this world - it's my favorite feature -, seamless interface interaction, the only vomplaint is after some time the battery life isn't as strong. Still decent, but not as strong, which can be expected of any device 😊
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything it does
on February 25, 2025
Posted by: Streamingfan
[This review was collected as part of a promotion.] I use a number of features. Push notifications, messaging, app for healthy living and tracking such things as exercise, medical needs. I search and use information for buying items and use the pay features from the wallet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I missed samsung galaxy it's a really good phone
on February 25, 2025
Posted by: Love4samsung
[This review was collected as part of a promotion.] Nice react time very sleek design a really good amount of space i use it for everyday uses and it also plays my big games as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is fantastic for beginners.
on February 25, 2025
Posted by: Sweetswthrt4
[This review was collected as part of a promotion.] I learned everything the first couple of days. It was easy to navigate. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have been a samsung user for 15 plus years
on February 25, 2025
Posted by: Amyr74
[This review was collected as part of a promotion.] I absolutely love all of my samsung devices and always recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great improvement on the S23 lineup.
on February 25, 2025
Posted by: Austyn
[This review was collected as part of a promotion.] I used to own an S23 Ultra before the display ended up cracking on it by my own fault. So I switched and got the base S24 and it feels just as great as the S23 Ultra I had.
The phone is snappy, cameras are great with a little less zoom capabilities than the S23 Ultra (obviously). I got to experience the Galaxy AI capabilities when they came out for the S24 line first and they ran great on the phone as well. Build quality and form factor is great. Also runs games great. I haven't had a game that hasn't ran on max settings effortlessly on my S24. The display is also great and feels even better than the S23 Ultra. The battery life lasts me more than enough the entire day until I get home from work, which is also great since I use my phone slightly more than average.
All in all a great improvement and I'm looking forward to upgrading to an Ultra once I feel the need to upgrade from this S24.
Value
5
Written by a customer while visiting Samsung US