Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This product is awesome.
on August 12, 2024
Posted by: iad724
[This review was collected as part of a promotion.] This product is awesome. I love this phone. It's just the right size, and every feature is great. It takes great pictures also. I also like the AI feature on this phone, it gives good advise, and more. I also have so much space on this phone. I recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone, lost without
on August 12, 2024
Posted by: Pics4dayz
[This review was collected as part of a promotion.] I use it for work the differt apps and such countless pictures of my pets ..the camera is great! It's my mini TV at lunch time streaming different shows I like to binge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Added great features, galaxy AI is awesome too.
on August 12, 2024
Posted by: Samsunghome
[This review was collected as part of a promotion.] The phone is fast, good looking with a great camera. Now has Galaxy AI, which is not o ly fun but useful. Still learning alot about it. It's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Least Fav Samsung
on August 12, 2024
Posted by: Ayeeayee
[This review was collected as part of a promotion.] I had nothing but Samsung phones since they first released the note. My most recent one was the S23 Ultra until I upgraded to the S24.
I like how the S24 is smaller but that's about all I like. The battery does not last very long at all. The volume is not loud.
All the advertised features of the S24 like Google AI, text assist, and live translate are all kind of jokes. Talk to text does not work nowhere how slow I speak or how I have the settings.
There's honestly not much different on the S24 and the S10.
I will never choose the newest phone on the market again.
I like how the S24 is smaller but that's about all I like. The battery does not last very long at all. The volume is not loud.
All the advertised features of the S24 like Google AI, text assist, and live translate are all kind of jokes. Talk to text does not work nowhere how slow I speak or how I have the settings.
There's honestly not much different on the S24 and the S10.
I will never choose the newest phone on the market again.
Value
2
Response from Samsung USBy R&R Team, August 19, 2024
Thanks for sharing your feedback with us. Your insights are crucial as we continue to make improvements. We noticed you reached out to let us know about your experience with the S24. It's good to see that you like the smaller design of the S24. The display sizes of both the Galaxy S24 and S24+ have increased compared to the Galaxy S23 and S23+. The Galaxy S24 has a 6.2-inch display, while the S24+ has a 6.7-inch display. Additionally, the S24+ comes with a QHD+ display, while the S24 has an FHD+ display. The battery life of the S24+ is longer than that of the S24. The Galaxy S24 has a 4000mAh (typical) battery, which is 100mAh more than the Galaxy S23, and the Galaxy S24+ has a 4900mAh (typical) battery, which is 200mAh more than the Galaxy S23+. Check out the link attached for options to help optimize your phone's battery life. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Kind of small but not bad
on August 12, 2024
Posted by: Shane335522
[This review was collected as part of a promotion.] Thought it was too small but turns out it's perfect. Super fast awesome camera. Galaxy Ai is great it allows you to take a picture of anything circle it and it'll will tell you what it is where to find it and where to buy it. It can identify birds and other wildlife
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product.
on August 12, 2024
Posted by: VRG1012
[This review was collected as part of a promotion.] This Samsung device is sh easy to use. It is very easy to use and so convenient. I love the picture quality. When I got it I was so excited. Came with it's own apps and was really excited. Even bought the watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely LOVE IT !
on August 12, 2024
Posted by: AuntLoLo
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy s24 . It's amazing and probably the best Galaxy that I've ever had. One of the BEST features is the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great and powerful device!
on August 12, 2024
Posted by: Silversurfer
[This review was collected as part of a promotion.] I use my S24 for gaming, streaming, and work. It's powerful and efficient. I love the customizable abilities.
Value
5
Written by a customer while visiting Samsung US