Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This has great features
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] seemless interactions across the phone and its many programs i love it for its ease of use and compatibility with everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 24
on February 25, 2025
Posted by: 828555
[This review was collected as part of a promotion.] Awesome device; hasn't given me any problem since I had it! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone all around but does overheat som
on February 25, 2025
Posted by: Bmearn97
[This review was collected as part of a promotion.] I use it for streaming, games, talking with friends, looking things up, pictures.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hey Bmearn97, we appreciate your feedback on your Samsung Galaxy S24. We are so happy to hear how that you are enjoying your device for your streaming,gaming,a nd communicating with your friends. We have provided a link to a troubleshooting guide to help you maintain the optimal temperature of your device. We have also shared a link to the Samsung Support Team if this experience continues or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone.
on February 25, 2025
Posted by: Gingersnap3505
[This review was collected as part of a promotion.] This phone is great. It is very easy to use, and yet has so many great features. Like the side menu. Or the multi screen view. My only issue is my fault. I should have got the ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent editing built in editing options
on February 25, 2025
Posted by: Samsungsister
[This review was collected as part of a promotion.] This product has excellent built-in photo and audio editing options. The audio eraser is especially useful. Also, the seamless sharing across multiple apps makes it easy to keep all your statuses up-to-datewhich saves time to allow you to explore other exceptional options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First new phone
on February 25, 2025
Posted by: The1BDP
[This review was collected as part of a promotion.] I usually just buy older phones but this time I decided to by a brand new one and I couldn't be happier with the decision. It's fast and the display is beautiful and I will by a new phone again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never had any issues
on February 25, 2025
Posted by: Granny
[This review was collected as part of a promotion.] I use it like a computer. To send emails stream music and play games S
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S24! Stunning display, powerful AI, amazin
on February 25, 2025
Posted by: IsjalaiG
[This review was collected as part of a promotion.] The Galaxy S24 is an absolute game-changer! The sleek design, stunning display, and ultra-fast performance make every interaction smooth and effortless. One of my favorite features is Seamless Actions Across Apps, which makes multitasking incredibly fluid—copying text, images, or links and instantly pasting them into another app is a breeze. Now Brief is also a game-changer, summarizing news and notifications so I stay informed without distractions. And the Audio Eraser feature? Pure magic! It removes background noise from videos with just a tap, making my recordings sound crisp and professional. With AI-powered tools and top-tier hardware, the S24 is easily one of the best smartphones out there!
Value
5
Written by a customer while visiting Samsung US