Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Great features and capacity
on August 12, 2024
Posted by: Israelm67
[This review was collected as part of a promotion.] Really good choise better performance that others brands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with my phone
on August 12, 2024
Posted by: Soonersjweb
[This review was collected as part of a promotion.] My first cell phone was a Galaxy note and have been in love with samsung since. Ive owned the note, note 2, 4, 5, 6, 8, 10, 20 and now this phone. I love screen mirroring my phone to my tv to watch anime and play my games like currently Solo Leveling. Works amazing weather in using tap to pay in store or running multiple apps to editing videos with Galaxy AI for streamers. Using my phone in capable of so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone Freezes
on August 12, 2024
Posted by: BillEjr
[This review was collected as part of a promotion.] Phone seems to do what iy suppose to do, but frequent freezing, require restart is anoying...
Value
3
Response from Samsung USBy R&R Team, August 16, 2024
Thanks for the outreach, Bill. We appreciate hearing from our customers and we strive to always provide the best products and services. We see that you are reaching out to let us know about your S24. If your phone freezes or crashes, it can be really stressful. The good news is that you can likely fix this without needing to send it in for service. Simple actions like rebooting and updating the software can help prevent freezes and crashes in the future. Check out the link attached to help optimize your phone's performance. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone overall
on August 12, 2024
Posted by: Soonerfan
[This review was collected as part of a promotion.] The ai still needs some fixing but overall good app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Easy to Use
on August 12, 2024
Posted by: Xtrememoose
[This review was collected as part of a promotion.] Better quality than previous phones and it's easy to use with not much learn to use. Able to go with your daily life instead of taking time to learn phone.
Upgraded features are great. AI is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 useability
on August 12, 2024
Posted by: wvfgolden
[This review was collected as part of a promotion.] a properly-sized phone, not too big and not too small, to meet all your general needs. Excellent photos and picture-editing capabilities with Galaxy AI. A significant number of features provide connectivity with other devices; speakers, TVs, tablets, other phones, etc. Power-sharing with compatible devices.
1 cause for pause- occasional lag in app response.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S24
on August 12, 2024
Posted by: LittleRedOne94
[This review was collected as part of a promotion.] I have absolutely no trouble outta this phone at ALL! the new Samsung Galaxy s24 is everything I need and expected it to be. Thank you! Thank you!
I use it for photography, Bible studying, cross referencing for my book, and Google services.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on August 12, 2024
Posted by: gypsywoman80
[This review was collected as part of a promotion.] I prefer a more basic model phone that is smaller than other models. The S24 is just that for me. Whether I'm playing games, reading books, taking photos, or just having fun this phone just works. Using the new "Galaxy AI" features I'm also able to get news ideas and expand on ones I'm already working on. I also have medical issues and with this phone I can put my emergency info on the lock screen. I definitely recommend this series!
Value
5
Written by a customer while visiting Samsung US