Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Really fast, battery has a great life.
on August 12, 2024
Posted by: Maedwards
[This review was collected as part of a promotion.] I haven't used the AI but I'm a Google guy. The phone has so many features and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, way more pros than cons.
on August 12, 2024
Posted by: RVNRLS
[This review was collected as part of a promotion.] The s24 is well worth its price, it may be quite small but packs a punch. The phone runs extremely smoothly, its battery lasts very long, especially for the low charging time. Galaxy AI is also pretty helpful, though I myself dont use the feature much, the experience I do have with it is all positive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned!
on August 12, 2024
Posted by: Sana13
[This review was collected as part of a promotion.] My new Galaxy S24 is fabulous! I have had it for 2 months and find it hard to put it down. It has wayyyyy more storage space and wayyyy faster than any of the other phones i have had. Streaming and puzzles done on this phone is so easy. Sometimes I can't make up my mind what to do on it. I will always be Galaxy user!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone made Galaxy Ai
on August 12, 2024
Posted by: Pickledboa
[This review was collected as part of a promotion.] Galaxy Ai is amazing
Thanks Gerald
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but has its own problems.
on August 12, 2024
Posted by: S24NOBODY
[This review was collected as part of a promotion.] Phone is super fast and is great overall. Don't like that I can't plug head phones in or doesn't have SD card slot. The only issue I've had is it can freeze.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Android Phone
on August 12, 2024
Posted by: Anghart77
[This review was collected as part of a promotion.] I am very pleased with the Galaxy AI android phone.
My past experiences with other phones has been over time they slow down.
I must rely on my phone since I use rideshare when I am out of town.
I completely depend on reliable speed of pages loading when I order rideshare.
I like the size and weight. It is a sturdy phone. The screen size is perfect for me.
It is a good value.
My past experiences with other phones has been over time they slow down.
I must rely on my phone since I use rideshare when I am out of town.
I completely depend on reliable speed of pages loading when I order rideshare.
I like the size and weight. It is a sturdy phone. The screen size is perfect for me.
It is a good value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ditch your Galaxy S24
on August 12, 2024
Posted by: Debby52
[This review was collected as part of a promotion.] I don't think the S24 is a user friendly phone in any way. Taking a screenshot is impossible, shutting it down is a workout, a non techy can shut themselves out and not know how it happened (as my husband did). I think it is a terrible phone.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for sharing your feedback with us. We truly value input from our customers in order to continually improve our service and products. We understand that you are interested in sharing your thoughts on the Galaxy S24. Our S24 series comes with new AI features to enhance daily productivity, large displays for gaming and web browsing, as well as extensive storage for apps, files, photos, and videos. In addition, the Galaxy S24 Ultra offers S Pen functionality for taking notes in Samsung Notes or writing messages and emails. Taking a screenshot on this device is simple! Just press and hold the Side key and the volume down button simultaneously. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24
on August 12, 2024
Posted by: kayelynne57
[This review was collected as part of a promotion.] I love my new S24. I have had quite a few of the Samsung S series phone and I loved them all. They have gotten nothing but better and better.
Value
5
Written by a customer while visiting Samsung US