Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
I LOVE THIS PHONE
on August 12, 2024
Posted by: Kiksadi
[This review was collected as part of a promotion.] I love this phone so much aside from the Galaxy AI which is absolutely perfect i love how fast this phone is and its very durable and the connectivity is top notch it goes with me everywhere the picture feature and gemini feature is awsome and make life so much easier!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once again
on August 12, 2024
Posted by: Gmoney44
[This review was collected as part of a promotion.] I always had a samsung phone since sprint. I love samsungs I will never switch unless it's an upgraded samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Size matters
on August 12, 2024
Posted by: HezzzR
[This review was collected as part of a promotion.] Love the phone, it's just too small. I was used to & LOVED my Note, but didn't want to spend a ton more for the larger size
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features of my phone!
on August 12, 2024
Posted by: GalaxyLove
[This review was collected as part of a promotion.] My Galaxy phone is my favorite yet. People have tried to get me to switch to other devices but nothing compares to the Galaxy AI features and ease that I have experienced
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed
on August 12, 2024
Posted by: Lala1958
[This review was collected as part of a promotion.] Had my S24 for about 4 months. Still disappointed that I spent so much money on this phone. Not worth it.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for sharing your feedback, Lala. We value our customers' input as we continuously strive to improve our products and services. You've inquired about the Galaxy S24, and we're excited to introduce Galaxy AI, which brings meaningful intelligence to enhance every aspect of life, particularly in communication. The Galaxy S24 makes it easier than ever to break language barriers, allowing you to chat with colleagues or friends from abroad, and make reservations while on vacation in another country. With Live Translate, you can have two-way, real-time voice and text translations of phone calls within the native app, without the need for third-party apps. Additionally, on-device AI ensures that conversations remain completely private. If you have any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on August 12, 2024
Posted by: ZMgirldad
[This review was collected as part of a promotion.] I love the camera and how easy it is to use and takes great pictures. The Samsung AI is very helpful for many tasks and to learn about anything you need!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very disappointed with S24.
on August 12, 2024
Posted by: KcChiefsFan
[This review was collected as part of a promotion.] Been a samsung user almost all my life. Very disappointed with S24. Camera has been the worst. No clarity, simple shots/ pics are pixilated and lacks details. A ton of features older version of galaxy phone that I used to enjoy were all taken off. I still feel My S10 still better. S24 is definitely waste of money. I regret buying this phone.
Value
2
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for reaching out to us! We appreciate your insights and strive to make constant improvements. We noticed you are reviewing the S24. The Galaxy S24 series has been updated with a slimmer and smaller bezel design, providing a more immersive viewing experience and allowing for larger screen sizes. The Galaxy S24+ features a 6.7-inch display, the Galaxy S24 features a 6.2-inch display, and the Galaxy S24 Ultra comes with a 6.8-inch flat display optimized for viewing and productivity. The Note Assist feature on the Galaxy S24 enhances user efficiency by simplifying tasks related to note-taking and organization. It includes functions such as auto-formatting, summarization, and translation, among others. We appreciate your honest feedback and we will continue to make improvements. For any further concerns or questions, reach out to us at Samsung Support. -Kelvin
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smsng.us/X-Messages
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smsng.us/Samsung-Support
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smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid machine
on August 12, 2024
Posted by: Hinejs
[This review was collected as part of a promotion.] Pretty happy overall. What the do you want in a smartphone? I do wish there were a few more options for camera in this model. I was really comfortable with the physical size of this s24 compared to the other models.
Value
4
Written by a customer while visiting Samsung US