Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
best all around camera and features
on August 13, 2024
Posted by: ohionatureguy
[This review was collected as part of a promotion.] amazing phone blazing fast camera is outta this world I take hundreds if not thousands of pictures and videos each month glaxay has expanded my options to capture the beautiful and stunning photos/videos. also I use this phone. for work. which helps show my work to my audience..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is user friendly.
on August 13, 2024
Posted by: GabbsA
[This review was collected as part of a promotion.] I love my phone and how easy it is to navigate through my apps and it suits my daily life style. The picture quality is stellar. Perfect for capturing amazing memories with my loved ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 13, 2024
Posted by: Seeya11
[This review was collected as part of a promotion.] I use my galaxy s24 for many things. It's very fast, great battery life and it's very good at streaming moves to my tv. I highly recommend "Galaxy AI" to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on August 12, 2024
Posted by: JC2LIVE
[This review was collected as part of a promotion.] I use this phone for all my work functions and it works flawlessly across all equipment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24: The best phone I've ever had
on August 12, 2024
Posted by: Frank888
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is an excellent phone, very fast and efficient for all the needs of anyone, it has many very useful AI functions such as the real-time translation I'm using right now, there is also the circle search function with which you can look for anything you are seeing on the screen other than being able to translate what you are reading.
In short, the Samsung Galaxy S24 is an excellent phone, at an affordable price, and easy to use.
In short, the Samsung Galaxy S24 is an excellent phone, at an affordable price, and easy to use.
The best phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone when it isn't overheating
on August 12, 2024
Posted by: Sacrifusion
[This review was collected as part of a promotion.] I had a S10 for years until it was announced new phones with Galaxy AI were being released.
There's rarely need to update phones anymore with all the incremental improvements. But I feel a phone with integrated AI would be worth the cost.
However, in any temperature above room (or even room) the phone will rapidly get hot and soon after begin limiting functionality.
I would have given this a 4* as there's no other monumental improvements over the S10, but the temperature issues hold it back
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for sharing your honest feedback. We value input from our customers as we strive to improve our products and services. We understand that you are contacting us regarding your experience with the Galaxy S24. The Galaxy S24 Series features dynamic AMOLED 2X displays that support a 1-120Hz screen refresh rate and have a peak brightness of 2,600 nits. The S24 Ultra and S24+ have a QHD+ screen resolution, while the S24 has a FHD+ screen resolution. Both the S24 Ultra and S23 Ultra are equipped with dynamic AMOLED 2X displays - 120Hz. We notice that you may be experiencing some overheating with your phone. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a specific temperature range in which they operate optimally. While they may feel warm under certain conditions, such as when charging, this should not affect the device's performance or lifespan. However, excessive heat could lead to issues. Please refer to the attached link for options to help maintain your device at its normal operating temperature. If this continues, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Good size phone with good performance
on August 12, 2024
Posted by: PikesPeakPaul
[This review was collected as part of a promotion.] I like the size of this phone. It's fairly easy to use with one hand which I do a lot. It's fairly responsive. The screen gets bright enough to be seen easily in direct sunlight, which is a great feature feature. The battery life is so so. I always set the battery protection to its maximum, so it only charges to 80%. And that gets me through the day with at least 30% left on most days. The AI features make mistakes like all AI tools in existence today. It's hit and miss, so you have to be careful when you're using it. You need to double check what it's suggesting most times. That's not the fault of Samsung. It's just the nature of AI at its current state of maturity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products are great!
on August 12, 2024
Posted by: Doggymom
[This review was collected as part of a promotion.] I have been a Samsung user for over 20 years. I loved my Note 3 and Galaxy edge, along with the S10. This new S24 is another amazing product! It's always fun to discover the newest features.
I am older with poor eyesight and appreciate all the enhancements to be able to read and view the screen with no difficulty.
I am older with poor eyesight and appreciate all the enhancements to be able to read and view the screen with no difficulty.
Value
5
Written by a customer while visiting Samsung US