Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Easy to use
on February 11, 2025
Posted by: MamaBear
[This review was collected as part of a promotion.] I love my Samsung! It provides me.with seamless actions across apps. I love how easy it is to online shop, scroll social media platforms, and play games! Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over heating
on February 11, 2025
Posted by: Shara3020
[This review was collected as part of a promotion.] Some times thephone gets so hot you cannot hold it. Some apps stop working properly due the device being so hot.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey there Shara3020, we appreciate your feedback on your Samsung Galaxy S24. We understand how valuable your device is to you every day, and needing to be able to use apps and maintain the optimal temperature. We have a great troubleshooting guide available, linked below, to help you work towards a resolution for this matter. We haev also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, very reliable, have no issu
on February 11, 2025
Posted by: Lilshie
[This review was collected as part of a promotion.] Have not had any issues with this device since the day I bought it. It's very reliable. All the features runs very smooth. No need for any customization for the phone itself unless customizing wallpaper and lock screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent entry level
on February 11, 2025
Posted by: shamefreeloser
[This review was collected as part of a promotion.] Being able to have seamless actions across apps and have the features of some of the benchmark phones on the market, in an entry level device, is bold. I'm a big fan of this phone, and I'm saying this as someone who hated Samsung for years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on February 11, 2025
Posted by: AllieCat
[This review was collected as part of a promotion.] Seamless Actions Across Apps, Easy to use, excellent battery life, amazing camera, great size, fairly easy to use, great picture, amazing features, lightweight, and fits in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Seamless experience with some bugs
on February 11, 2025
Posted by: Mocmoney24
[This review was collected as part of a promotion.] I always get Samsungs newest phone when I upgrade. It's familiarity and seamless experience is great however I noticed it has bugs every time we get a system upgrade. Sometimes it causes my login to reset on certain apps and it's very annoying. I also notice some things cause apps to pop up and at first I thought it was something I downloaded, however it seems to be ingrained in Samsungs interface occasionally? I could be mistaken... Doesn't keep me from keeping wanting to stay with the brand though! Thanks Samsung for always putting out such products! 😊
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The speaker could be louder
on February 11, 2025
Posted by: Tommyswifey
[This review was collected as part of a promotion.] I really like my phone, i also have a Samsung watch and TV. So they all work together.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Capability and function
on February 11, 2025
Posted by: Tophmagoats
[This review was collected as part of a promotion.] I love the capability that this phone has to erase audio and just basically everything I didn't even know I needed but now I can't live without.
Value
5
Written by a customer while visiting Samsung US