Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
S24 honest review
on February 11, 2025
Posted by: double
[This review was collected as part of a promotion.] I believe this phone has many helpful features for daily uses to watch videos and message others but also believe we are missing a competition with siri
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very consistent
on February 11, 2025
Posted by: Wealthywhale
[This review was collected as part of a promotion.] This phone is very well made, as its very smooth and reliable. The Galaxy S24 is definitely a phone I would recommend to everyone if they want a phone that will last them a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need and more!
on February 11, 2025
Posted by: Ghunt82
[This review was collected as part of a promotion.] I use my samsung S24 for gaming, work such as emails and Microsoft office and watching videos. It's perfect for everything I do. Long battey life and user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features throughout
on February 11, 2025
Posted by: ZayIce
[This review was collected as part of a promotion.] I work with a lot of people that uses different languages and translation app keeps up with all my co workers. Also updating apps to current usage is a big plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on February 11, 2025
Posted by: Omaha58
[This review was collected as part of a promotion.] This phone was very expensive and the back of it cracked after 5 months from just putting a case on it and was not covered. The phone is slow, and misses calls and drops calls. Has other glitches and have to restart it to fix.
Value
2
Response from Samsung USBy R&R Team, February 12, 2025
Hello Omaha58, thank you for your feedback on your Samsung Galaxy S24. We understand how valuable your phone calls are to you every day, and needing the reliability. We have provided a link to a few articles to help you with the connection to your carrier. We have also shared a link to the Samsung Support Team to assist you one on one with other frustrations and help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Is a Great Upgrade
on February 11, 2025
Posted by: CSPipet
[This review was collected as part of a promotion.] After a year of my old phone turning into a snail, I upgraded to the Galaxy S24. This phone is definitely better than what I have. I do not need to charge the phone constantly, even with streaming 8 hours while working. The camera takes great pictures, which assists me with my job as a safeyy consultant, where clear pictures are needed to show workplace hazards to my clients. Also, the speed of the phone while browsing means I am not waiting for search results either on WiFi or put in the field.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smaller edition
on February 11, 2025
Posted by: Nicemoorthy
[This review was collected as part of a promotion.] Looking for a phone which is similar to S2 international version which is slim and compact. S24 is not interesting on Camera compare to S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on February 11, 2025
Posted by: Brianna
[This review was collected as part of a promotion.] Love my phone. It has a great battery life. It's easy to use. It has a great camera. It has lots of storage. I take a lot of pictures and i have yet to run out of room even though I've had the phone for almost a year now. Seamless action across apps. Now brief.
Value
4
Written by a customer while visiting Samsung US