Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Great features packed into an attractive phone
on August 27, 2024
Posted by: Buliwyf77
[This review was collected as part of a promotion.] First, I have used Galaxy phones since they first appeared on the market back in 2009 and I have not looked at another phone since. Intuitive ease of use, great features and beautiful displays were what initially attracted me to the series and they have not disappointed. Now, with the addition of Galaxy AI, there is no reason to even go to a different phone. I even have my family on Galaxy phones! Great job, Samsung! Keep up the amazing work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Flagship Phone Leaves Much to be Desired
on August 27, 2024
Posted by: AndroidQueen09
[This review was collected as part of a promotion.] I use my device for surfing the web, making calls, sending texts and emails, and for the GPS features. You would think that at this price point, the phone would be more intuitive, easily integrate speech to text, and respond to voice commands as well as some other Android brands woth lower price points. I have been disappointed woth these features as well as with the camera quality. I expected more.
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
Thanks for reaching out to us! Your feedback is very important to us as we continue to make improvements. We noticed you reached out to us regarding the Galaxy S24. The Galaxy S24 and S24+ are equipped with a 12MP Selfie Camera and a triple Rear Camera setup, including a 50MP Wide-angle Camera with 2x optical zoom, a 12MP Ultra Wide Camera, and a 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom for close-up shots, and the Nightography feature allows you to take low-light photos with reduced noise. Additionally, the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. We are interested in learning more about your experience with the speech-to-text feature. We encourage you to reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I have the Fan Edition
on August 27, 2024
Posted by: Rosiebella831
[This review was collected as part of a promotion.] I love my phone. I just wish that it was more user friendly. It send me on a wild goose chase to find out how to use certain tools. I heard on the AI that they made it more iser friendly. The battery could last a little longer as well. My 85% protection blocker is not working on my phone. Not sure why??? But that is all so far. Other than that I am very happy with my phone. ❤️
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I recently upgraded my phone to the S24
on August 27, 2024
Posted by: LoveS24
[This review was collected as part of a promotion.] I cannot be more pleased with theS24!! The feature are great.
And the Galaxy AI works flawlessly!!
Could not be more pleased!!
And the Galaxy AI works flawlessly!!
Could not be more pleased!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 27, 2024
Posted by: Tigger
[This review was collected as part of a promotion.] Had to get a new phone as i dropped my old Samsung. So nice to have a phone that holds it's charge for a day or two and having the option of using some AI when i choose to use it. Very happy so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever.
on August 27, 2024
Posted by: Laliz10
[This review was collected as part of a promotion.] I love my phone specially the size is perfect for me I can easy put in in my pocket and also I really like how the AI can translate as you speak in many languages. I love the color of my phone and all its features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my galaxy phone
on August 27, 2024
Posted by: TrixieA
[This review was collected as part of a promotion.] My phone is everything I need. Storage capacity is good, settings are good, pictures could be better but otherwise love my Galaxy AI device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, nothing more than just greatness
on August 27, 2024
Posted by: JasonMar
[This review was collected as part of a promotion.] I personally don't use much of galaxy Ai, but for what I have seen is what you say or ask, the Samsung AI will do it's best to make out what you asked for.
I have been using Samsung since a kid, and I have nothing but love towards with it. Thank you for making this extraordinary devices for us.
Value
5
Written by a customer while visiting Samsung US