Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,455 Reviews)
Open Ratings Snapshot
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5 out of 5
5
I love my S24
on February 11, 2025
Posted by: Ladybug85
[This review was collected as part of a promotion.] I love my S24 it has wonderful features. The photo quality is soo much better than the other phones. I love how I can use my phone with my Samsung watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product loads quickly
on February 11, 2025
Posted by: IDontHaveANickname
[This review was collected as part of a promotion.] The processor seems to run really smoothly and quickly!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply amazing would recommend to everyone
on February 11, 2025
Posted by: Redbonob
[This review was collected as part of a promotion.] The best feature by forest circle to search, oh and the cameras,battery life,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality phone
on February 11, 2025
Posted by: Highbiscus126
[This review was collected as part of a promotion.] This phone has been wonderful. Love all the features it has to offer. Will always be a samsung customer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not bad but need memory card slot
on February 11, 2025
Posted by: Railman
[This review was collected as part of a promotion.] The phone works good though I wish there was a memory card slot to expand your memory space and also would really enjoy if it had a ram upgrade available.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 12, 2025
Hi there Railman, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear that you are finding the functionality of your phone to be a positive use in your life. We understand that the pre-installed storage capacity of your device may not be sufficient to your needs. If this is the case for you, we have available digital cloud based storage expansion options that will also allow you to access across your ecosystem. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pixels Out!
on February 11, 2025
Posted by: PixeledOff
[This review was collected as part of a promotion.] This is such a breath of fresh air getting back to a Samsung product. The Google Pixel drove me nuts.
The Galaxy is so much more fluid and consistent. Photos on my pixel were grainy and low contrast but these Galaxy lenses refract beautifully. Crisp and clean.
I'm so glad to be back with Samsung, now I need a ring!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful product
on February 11, 2025
Posted by: Dreamer984
[This review was collected as part of a promotion.] This phone is the best I've ever had. The camera is phenomenal. It takes the best pictures! I mean look at my picture of the moon! I've never had a camera do that! And it is seamless actions across apps as well. It runs smoothly and never freezes up on you. This phone is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect size
on February 11, 2025
Posted by: JESS2T
[This review was collected as part of a promotion.] This device has been amazing. The updates are always making it better but more importantly the size is what matters to me. I have very small hands and lately newer versions are too big. This S24 is perfect for me. Runs smooth, screen is perfect and camera even better quality than I can ever imagine. Worth the buy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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