Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
The features on this phone are close to unlimited
on February 9, 2025
Posted by: Jpelliccia
[This review was collected as part of a promotion.] Taking photos and videos with this phone is one of my favorite things about it editing is close to seamless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone!
on February 9, 2025
Posted by: SCGalaxyS24
[This review was collected as part of a promotion.] I really love how the S24 operates. My new phone is a significant upgrade. The neat features like seamless actions across apps, the Now Brief, and the fantastic cameras make it such an enjoyable phone to use every day! When I take videos, the audio eraser feature comes in handy to make sure I only hear what I intended to!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is best! It is also a handy phone!
on February 9, 2025
Posted by: Malakar
[This review was collected as part of a promotion.] Overall performance is good! Battery backup is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is smooth and fastest.
on February 9, 2025
Posted by: BJReviews
[This review was collected as part of a promotion.] This is super fast and very bright screen. Easy user friendly UI and like Bixby feature. Photos are crystal clear even in low light. Awesome product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mi nuevo celular
on February 9, 2025
Posted by: DerekCisneros
[This review was collected as part of a promotion.] Recientemente necesitaba un nuevo celular, mas potenete con nejores camaras, con una mejor bateria y desoues de investigar me decidi por el Samsung s24, ha devir verdad nunca antes habia tenido un disposiciones
samsung y en estos meses que llevo pribandolo me ha sorprendido demasiado, sobre todo que tiene acciones fluidas en todas las aplicaciones y eso es siempre una ventaja.
samsung y en estos meses que llevo pribandolo me ha sorprendido demasiado, sobre todo que tiene acciones fluidas en todas las aplicaciones y eso es siempre una ventaja.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always has the most outstanding featur
on February 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] More features than I could ever imagine, but in those many features it is ALWAYS the highest quality every single time. Unlike competitors that release too premature and fail miserably, Samsung always remains wise and never jumps the gun. Always impressed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Many glitches and problems
on February 10, 2025
Posted by: Hateit
[This review was collected as part of a promotion.] I've had nothing but I problems with this device as it will suddenly change settings without my consent or warning.
Recently it stopped working altogether claims it was carrier locked despite not being locked and working on my network just fine.
It also won't read any physical sim card I put into the device no matter carrier.
I'm at my whitts end with this thing when it works it is an amazing piece of technology however it's had problems more than 70% of the time I've owned this device.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24. We know your phone is valuable to you every day, and that it can be very frustrating when your device is not operating as expected or intended. We have provided a few links to troubleshooting guides to help you with the connection to your carrier. We have also shared a link below to our team of experts who can work with your one on one through chat to ensure your device is functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is outstanding with game play n surf
on February 10, 2025
Posted by: Crackles6699
[This review was collected as part of a promotion.] There is not a better phone out there it does it all and then some
Value
5
Written by a customer while visiting Samsung US