Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
My Third Galaxy, Still Loving the Series
on October 11, 2024
Posted by: Samsunger
[This review was collected as part of a promotion.] Started with the S5, moved on to the S10, and now using the S24 since Galaxy AI came out. I’m a typical phone user; my old Galaxy phones are of high quality and have stood the test of time— I expect nothing less from this device; I haven’t been disappointed thus far. I love the photos this device takes!
Alright, Galaxy AI, fix the grammar of this review.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart phone on Earth!
on October 10, 2024
Posted by: Tyty88
[This review was collected as part of a promotion.] Fast & battery life is amazing, love the weight to it, pictures are awesome. Hands down the best phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alexander Hope Ferdinand
from Saint Louis, Missouri
Expertise:Intermediate
Verified Purchase:Yes
The product is worth the money. I've already recommended to two different people
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kufa
from Urbana
Expertise:Expert
Verified Purchase:Yes
Good cellphone. I liked it when first unpacked. Highly recommend if you want to use good smartphone, all required are appropriate.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Joyce
from New jersey
Verified Purchase:Yes
Very good phone, i love it, i would recommend it to friends
Written by a customer while visiting Samsung US
Posted by: Chris S
from 92008
Expertise:Intermediate
Verified Purchase:Yes
Hard to setup, still says couldn't download widgets on lock screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 26, 2024
It's great to hear from you, Chris! Your feedback is greatly invaluable to us as we continue to make improvements. We see noticed you reached out to share your thoughts on the Galaxy S24 Ultra. The S24 Ultra comes equipped with a stunning 6.8-inch Dynamic AMOLED display with a refresh rate of 120Hz, providing an incredibly smooth and responsive user experience. We see that you reached out with concerns about setting up your phone. We'd like to gather some additional information so that we can further assist you with this. Please reach out to us at Samsung Support so that we can get started. We look forward to your outreach! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dk0dave
Expertise:Intermediate
Verified Purchase:Yes
Preforming as expected. Just wish Samsung would remove restrictions from browsing within the phone instead of connecting to pc
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sohaib
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Overall great experience, except for one instance where the phone screen froze for 30 mins. This instance happened 15 mins after when I plugged it into a portable powerbank.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US