Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,455 Reviews)
Open Ratings Snapshot
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5 out of 5
5
S24 AI powered
on November 11, 2024
Posted by: Kdubb7032
[This review was collected as part of a promotion.] The S24 device was a no brainer to me as the AI enhancements were too compelling to pass up. The real time translations, AL infused notes and texts allows me to tailor my thoughts exactly how I wanted them to be. I can't wait to see what will be next to be infused with AI to make these devices even more incredible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seecharloe
on November 11, 2024
Posted by: Seecharlie
[This review was collected as part of a promotion.] Best feature is easy note taking and the picture quality at night is amazing especially close to sunset or sunrises
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Slim and fast
on November 11, 2024
Posted by: Elanza
[This review was collected as part of a promotion.] This is the smallest s24 type of galaxy but pretty powerful and with nice cameras.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great service and a good camera
on November 11, 2024
Posted by: Kris1980
[This review was collected as part of a promotion.] S24 is a great phone. Takes god pictures. Great signal. Love all the features. 0000000000000000000000⁰0000000000000000000000000000000000000000000000000000000000000000000000000
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Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 12, 2024
Hi there Kris1980, we appreciate your feedback on your Samsung Galaxy S24. We are thrilled to hear you are so pleased with the camera and overall functionality of your new device. We have provided links to the full device manual and the Samsung Support Team to help you fully discover the capabilities of your new device including Galaxy AI features, and answer any questions you may have one on one through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI feature and phone size
on November 13, 2024
Posted by: Me5171
[This review was collected as part of a promotion.] Amazing phone i have ever used. And the AI features is beyond the expectation.
Compact size of the phone feels amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first phone purchased with my earnings
on November 13, 2024
Posted by: agventus
[This review was collected as part of a promotion.] I've been using the Galaxy S24 for a while now, and I've gotta say, I'm pretty stoked about it. This is the first phone I've bought with my own hard-earned cash, and it definitely doesn't disappoint.
As a bit of a tech nerd, I was looking for a phone that could do it all, and the S24 fits the bill perfectly. It's compact, which is a huge plus for me – no more struggling to fit my phone in my pocket!
The standout feature has to be the Galaxy AI. It's not just a gimmick; it's actually changed how I use my phone. Chatting with friends or editing photos has become so much easier and fun. And don't even get me started on Good Lock – the customization options are insane. I can literally change my phone's look to match my outfit. How cool is that?
For work stuff, this phone is a lifesaver. The writing composer (powered by that sweet Galaxy AI) has made sending emails a breeze. No more staring at a blank screen wondering how to start!
One thing I absolutely love is how seamlessly everything works together. Using Samsung Internet, I can just drag and drop photos, memes, or GIFs straight into WhatsApp. It's those little time-savers that really make a difference in day-to-day use.
Look, I'm not saying it's perfect – no phone is. But for what I need, both for work and fun, the Galaxy S24 ticks all the boxes. It's powerful, versatile, and just plain enjoyable to use. If you're in the market for a new phone, I'd definitely recommend giving the S24 a shot. It's been worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from S20 to S24
on November 14, 2024
Posted by: TimothyBaggins
[This review was collected as part of a promotion.] I switched from Galaxy S20 to the Galaxy S24, and it's been an amazing experience! The improvement in display quality, processing speed, and battery life is very noticeable. The S24 feels incredibly smooth and responsive, making everyday tasks and multitasking a breeze.
Although I rarely use the Galaxy AI features, I can tell they add a lot of power for those who do. The camera is a big step up from the S20, capturing vivid colors and details with low light shots being excellent. Definitely worth the upgrade!
The S24's screen is a little small of course so its not the best to watch or stream shows on but we have bigger models for that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S24 first review
on November 14, 2024
Posted by: Galaxiesabove
[This review was collected as part of a promotion.] I switched from Motorola to the galaxy s24 and at first look it was appealing to the eyes. Smaller than the Motorola stylus 5g by far, but comfortable in the hand and crisp clear resolution makes the smaller screen size manageable to see clearly. So far,over all I like it. Lots and lots of features that I'm still figuring out but it's a sturdy manageable size phone with all the wonderful features of the galaxy family devices.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 11, 2024
Hey there Galaxiesabove, we appreciate your feedback on your Samsung Galaxy S24. We absolutely love hearing how much you are enjoying the features and capabilities of your new device. We know changing manufacturers and devices can take some time to learn, and we have provided a link below to the full device manual to help you in this quest. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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