Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,455 Reviews)
Open Ratings Snapshot
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4 out of 5
4
Galaxy s23 Ultra
on August 26, 2024
Posted by: Freggles
[This review was collected as part of a promotion.] I haven't used Galaxy AI yet still on the fence I use my phone for work and games as well as the internet
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone
on August 26, 2024
Posted by: Eltarian
[This review was collected as part of a promotion.] I love the Galaxy 24 with Galaxy AI. It helps me find exactly what I want lightning fast. I use my phone for almost everything, from streaming and chatting to shopping and banking. The camera is wonderful with extremely clear pictures and crisp videos that I share both at work and with friends. I've been a loyal Samsung Galaxy customer since the S4 first came out. The features keep getting better and better. Looking forward to getting the latest model soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s24
on August 26, 2024
Posted by: JFELITE1
[This review was collected as part of a promotion.] So recently i decided to upgraded my device and selected the Galaxy s24.
So far im very happy with its outstanding performance. I do use it for daily task, including some work tasks. I do take Plenty of photos and im surprise with the great quality the camera is able to handle. One of the cool features im learning to use more is the Galaxy AI, i know it has a lot of potential and im just using a bit of its capabilities. But as time passes im becoming more familiar with it. One cool thing about the phone is the power sharing capabilities, so far it has come in handy a couple of times. So as a proud user of this phone, i do highly recommended to others. Im sure ill be happy to keep it for a few years.
Thanks , hope this brief review comes in handy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Totally Awesome
on August 26, 2024
Posted by: Sauvage
[This review was collected as part of a promotion.] This is a fast, easy to use phone with tons of features I have as of yet to go through them all. For me it's the perfect size and literally my work and personal life companion.
I would highly recommend this model to anyone. I purchased two, one for me, one for my wife and we're both happy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on August 26, 2024
Posted by: Joemnz
[This review was collected as part of a promotion.] I've never tried AI before this device, Gemini is a great assistant, just texting and getting a super useful answer is one of the greatest things I've ever seen. Love the camera and overall performance. I've played some demanding games and it runs great .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best samsung phone I ever had
on August 26, 2024
Posted by: MrFreeze31
[This review was collected as part of a promotion.] The Galaxy S24 is the best phone I ever had. It has some amazing great features. Especially the camera. I'm able to take great pictures without doing any zooming Plus I'm able to do some real captions. Also, the Galaxy AL is amazing.It makes my phone so much easier like having my very own assistant.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent phone
on August 26, 2024
Posted by: Five4321
[This review was collected as part of a promotion.] The phone works good overall, the monthly updates are a little much though
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 3, 2024
Hey! Thank you for taking the time to provide feedback on your experience with the Galaxy S24. The Galaxy S24+ boasts an impressive QHD+ display, offering the highest screen resolution available on any Galaxy smartphone. One of the standout features of the S24 is Chat Assist, which provides real-time tone suggestions to help refine your writing, making it more professional or conversational per your needs. We're delighted to hear that the phone is meeting your expectations in terms of performance and functionality. We understand that receiving frequent monthly updates may seem overwhelming, but it's important to note that these updates are specifically designed to enhance the security, performance, and features of your device. If you have any other concerns or need assistance with anything, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great option
on August 26, 2024
Posted by: Galaxyfamily
[This review was collected as part of a promotion.] This phone is amazing. It does everything you need plus keeps you going all dya long. Dick of having to carry a battery pack. You don't need to worry about lugging around anything else On your adventure. Take your phone and get ready. Plus with Google ai built in when you get lost or see something you are unsure of use the ai to enhance your experience weather its at a water park or outdoors in nature. This phone will make your friends jealous of the photos and ask who took them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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