Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Great all around phone
on February 5, 2024
Posted by: Nugget
[This review was collected as part of a promotion.] Phone is great. Camera is great. Screen is high quality and so far seems durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxys Best
on February 5, 2024
Posted by: Johnny
[This review was collected as part of a promotion.] I've tried other phones, I come back to Samsung time and time again. Best specs and best use interface.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's ok but needs more battery
on February 5, 2024
Posted by: MamaOwlBear
[This review was collected as part of a promotion.] Needs more space And a better battery. You'd think you'd be able to use it for the basics.
Value
2
Response from Samsung USBy Social Commerce, February 6, 2024
Greetings MamaOwlBear,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 is offered in 128GB and 256GB storage options. If you find yourself in need of additional storage for your content, Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud-based storage options that are available. For more information, check out "Manage storage on your Samsung Galaxy phone" when you have some free time available. The Galaxy S24 has an intelligent battery that gives you more game time, watch time and you time. You can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 is offered in 128GB and 256GB storage options. If you find yourself in need of additional storage for your content, Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud-based storage options that are available. For more information, check out "Manage storage on your Samsung Galaxy phone" when you have some free time available. The Galaxy S24 has an intelligent battery that gives you more game time, watch time and you time. You can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable and easy to use. Charges quickly.
on February 5, 2024
Posted by: Johnahrea77
[This review was collected as part of a promotion.] Use my device to stream movies and watch YouTube videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the new features
on February 5, 2024
Posted by: Flythesky
[This review was collected as part of a promotion.] I use my device for day to day activities such as social apps. But what I'm most excited for is traveling and using the AI enabled features like phone translations and easy photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed and quality
on February 5, 2024
Posted by: Spider2112
[This review was collected as part of a promotion.] I was running the s23 before the s24 and was initially hesitant on upgrading but after the upgrade I was very happy I did. The AI functions work really good and the functions are amazing and saves time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone Ever!!!
on February 6, 2024
Posted by: CBM1SRA
[This review was collected as part of a promotion.] Has all the features that I am looking for. Easy to use and looks amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on February 6, 2024
Posted by: KPHuff
[This review was collected as part of a promotion.] Every time we upgrade to a new Samsung you just completely knock it out of the park every time!!
Value
5
Written by a customer while visiting Samsung US