Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This product is great, very reliable, have no issu
on February 11, 2025
Posted by: Lilshie
[This review was collected as part of a promotion.] Have not had any issues with this device since the day I bought it. It's very reliable. All the features runs very smooth. No need for any customization for the phone itself unless customizing wallpaper and lock screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over heating
on February 11, 2025
Posted by: Shara3020
[This review was collected as part of a promotion.] Some times thephone gets so hot you cannot hold it. Some apps stop working properly due the device being so hot.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey there Shara3020, we appreciate your feedback on your Samsung Galaxy S24. We understand how valuable your device is to you every day, and needing to be able to use apps and maintain the optimal temperature. We have a great troubleshooting guide available, linked below, to help you work towards a resolution for this matter. We haev also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on February 11, 2025
Posted by: MamaBear
[This review was collected as part of a promotion.] I love my Samsung! It provides me.with seamless actions across apps. I love how easy it is to online shop, scroll social media platforms, and play games! Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use with fast response time
on February 11, 2025
Posted by: Bellboy89
[This review was collected as part of a promotion.] This phone has it all weather your into photos, gaming, or just a techie it offers it all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 11, 2025
Posted by: Ashleyboo37
[This review was collected as part of a promotion.] This best phone I've ever had hands down.. durable long lasting love every feature I'll never use anything but a Samsung now! I've even dropped it in bottom of bath tub works the same. Amazing!! Absolutely love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality of the camera.
on February 11, 2025
Posted by: Bridgie66
[This review was collected as part of a promotion.] I love the quality of the screen options when scrolling or live streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a life savior I use it for work
on February 11, 2025
Posted by: Online2shop
[This review was collected as part of a promotion.] I can do anything on my phone when I am away from my computer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love ease of my S24
on February 11, 2025
Posted by: RadioManOnAir
[This review was collected as part of a promotion.] I'm a simple man, and in a world of devices that basically small computers in your pocket, my S24 is the most efficient and least complex device I've ever owned. I primarily use it to text, check email, keep up with my calendar, surf the web, and stream music or podcasts. It has all the bells and whistles I could want, takes great pictures, and the audio clarity is great even when I'm not Bluetoothed to my ear buds. I have never felt lost when looking through the features and positioning the ones I know I'll use the most. I have feeling like i don't know what a device can do, or feeling forced to accept features I don't want, but the S24 is so easy to customize to my personal needs. It's my must have at all times, especially if I'm traveling.
Value
5
Written by a customer while visiting Samsung US