Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
I use my phone everyday and it has not let me down
on February 11, 2025
Posted by: Comet01
[This review was collected as part of a promotion.] It is very user friendly and allows me to do everything I need to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 11, 2025
Posted by: Dave2013
[This review was collected as part of a promotion.] The phone is pretty slick but the charger port always breaks within a few months.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on February 11, 2025
Posted by: Saam74
[This review was collected as part of a promotion.] I am a diehard Samsung lover. Galaxy is the best. Samsung is easy to use. Very much user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone for Ride Share job.
on February 11, 2025
Posted by: Rdb1981
[This review was collected as part of a promotion.] Ultra fast connection to android auto. Really helps make my Rideshare job seemless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice phone.
on February 11, 2025
Posted by: Itiswhatitis
[This review was collected as part of a promotion.] A great phone especially when you're on the go. There are several tips and tricks that I still need to look into.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting batttery
on February 11, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a solid choice for those seeking a premium, compact smartphone. It boasts a sleek design, a vibrant 6.2-inch display, and powerful performance thanks to the Snapdragon 8 Gen 3 processor. The camera system is versatile, capturing crisp photos and videos in various conditions.
However, the S24 has some drawbacks. The base model's RAM and storage might feel limiting for power users, and the lack of an SD card slot could be a concern for some. Additionally, while the phone performs admirably, it can get warm during intense gaming sessions.
Overall, the Galaxy S24 is a well-rounded flagship phone with a lot to offer. Its compact size, powerful performance, and impressive camera system make it a compelling option for those who prioritize portability and flagship-level features. However, potential buyers should carefully consider the storage limitations and potential heat issues before making a decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slow using
on February 11, 2025
Posted by: Loves1801
[This review was collected as part of a promotion.] The phone is slow once you have had it for a bit......
Value
1
Response from Samsung USBy R&R Team, February 13, 2025
Hi Love1801, thank you for your feedback on your Samsung Galaxy S24. We understand how frustrating it can be when your device changes the functionality over time, and is no longer meeting your expectations. We have provided a link to a troubleshooting guide to help you resolve this matter with the speed of your device. We have also provided a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on February 11, 2025
Posted by: AuntLulu
[This review was collected as part of a promotion.] I love how there is seamless actions across apps. I especially love how the Google accounts cross over to all of my devices. It would be nice to have a removable memory card. It's the best phone I've had so far.
Value
5
Written by a customer while visiting Samsung US