Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
Good but has its own problems.
on August 12, 2024
Posted by: S24NOBODY
[This review was collected as part of a promotion.] Phone is super fast and is great overall. Don't like that I can't plug head phones in or doesn't have SD card slot. The only issue I've had is it can freeze.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone made Galaxy Ai
on August 12, 2024
Posted by: Pickledboa
[This review was collected as part of a promotion.] Galaxy Ai is amazing
Thanks Gerald
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned!
on August 12, 2024
Posted by: Sana13
[This review was collected as part of a promotion.] My new Galaxy S24 is fabulous! I have had it for 2 months and find it hard to put it down. It has wayyyyy more storage space and wayyyy faster than any of the other phones i have had. Streaming and puzzles done on this phone is so easy. Sometimes I can't make up my mind what to do on it. I will always be Galaxy user!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, way more pros than cons.
on August 12, 2024
Posted by: RVNRLS
[This review was collected as part of a promotion.] The s24 is well worth its price, it may be quite small but packs a punch. The phone runs extremely smoothly, its battery lasts very long, especially for the low charging time. Galaxy AI is also pretty helpful, though I myself dont use the feature much, the experience I do have with it is all positive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really fast, battery has a great life.
on August 12, 2024
Posted by: Maedwards
[This review was collected as part of a promotion.] I haven't used the AI but I'm a Google guy. The phone has so many features and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid machine
on August 12, 2024
Posted by: Hinejs
[This review was collected as part of a promotion.] Pretty happy overall. What the do you want in a smartphone? I do wish there were a few more options for camera in this model. I was really comfortable with the physical size of this s24 compared to the other models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on August 12, 2024
Posted by: ZMgirldad
[This review was collected as part of a promotion.] I love the camera and how easy it is to use and takes great pictures. The Samsung AI is very helpful for many tasks and to learn about anything you need!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed
on August 12, 2024
Posted by: Lala1958
[This review was collected as part of a promotion.] Had my S24 for about 4 months. Still disappointed that I spent so much money on this phone. Not worth it.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for sharing your feedback, Lala. We value our customers' input as we continuously strive to improve our products and services. You've inquired about the Galaxy S24, and we're excited to introduce Galaxy AI, which brings meaningful intelligence to enhance every aspect of life, particularly in communication. The Galaxy S24 makes it easier than ever to break language barriers, allowing you to chat with colleagues or friends from abroad, and make reservations while on vacation in another country. With Live Translate, you can have two-way, real-time voice and text translations of phone calls within the native app, without the need for third-party apps. Additionally, on-device AI ensures that conversations remain completely private. If you have any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US