Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
I love the screen size, the data storage is great.
on March 5, 2025
Posted by: GPTQueen1984
[This review was collected as part of a promotion.] I play games and stream is a whole lot better. I take pictures, the camera is amazing. Video chatting is wonderful.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cleveland Ohio
Expertise:Expert
Verified Purchase:Yes
I actually prefer the S24 Ultra over the S25. I liked the boxier feel, and the S Pen features worked better; the S Pen barely works on my S25. Very fast. Very good phone.
Written by a customer while visiting Samsung US
Customer Rating
5
This product feels great
on March 4, 2025
Posted by: Manuel
[This review was collected as part of a promotion.] I upgraded my phone for reliability and it has not let me down. All the apps run smoothly and seamless. It also has a power camera to take clear pictures and videos with. Overall I am satisfied with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product of the century
on March 4, 2025
Posted by: Ericporta45
[This review was collected as part of a promotion.] Smooth screen scrolling ND the ai features are remarkable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, still love it after one year!!
on March 4, 2025
Posted by: liesl16
[This review was collected as part of a promotion.] I’ve had the Galaxy S24 for a year now, and it’s still running super smooth. I use it every day for work, social media, and watching videos. The battery lasts all day, even with a lot of use.
The seamless actions between apps are really handy—I can switch between messages, emails, and YouTube without any slowdowns. Now Brief is useful too, gives me quick updates without having to open a bunch of apps. The Audio Eraser is great when I record videos, takes out background noise really well.
I also use it with my Buds Pro, and the sound quality is amazing. Calls are clear, and music sounds great. Overall, super happy with this phone. 5 stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy S24 isn't the quality I expected.
on March 4, 2025
Posted by: DrGreen
[This review was collected as part of a promotion.] This device has its pros and cons. I like all the new AI features, such as note assist, chat assist, and photo assist just to name a few. However it's not the samsung galaxy quality I've come to expect from the Galaxy models. I don't get some notifications, and it will freeze sometimes, and the biggest disappointment is there's no slot for a SD memory card.
Value
2
Response from Samsung USBy R&R Team, March 6, 2025
Hi there DrGreen, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We are thrilled to hear how much you are enjoying the features of Galaxy AI. We would love to help you have the best possible experience with your device. We have provided links to a few guides below to assist you with the freezing and notifications of your device. We also recommend exploring our digital cloud based storage expansion options if you are finding the storage insufficient for your needs. We have provided a link to the Samsung Support Team if you have any questions about this or any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This, device has very interesting capabilites.
on March 4, 2025
Posted by: Lucky777
[This review was collected as part of a promotion.] I love the samsung galaxy s24, it does everything i could hope for in a device. There is plenty of storage and it's android system runs up to android 14. I would highly recommend this phone for anyone tech savvy or wanting to explore the tech world one day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've ever had!
on March 3, 2025
Posted by: AbbyKate77
[This review was collected as part of a promotion.] These things are amazing. The ability to do any and everything you can imagine in a handheld device plus the Sleek design and amazing image top it all off. The processor is off the charts. All around perfect!8
Value
5
Written by a customer while visiting Samsung US