Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Awesome product!
on July 29, 2024
Posted by: ayyycorn
[This review was collected as part of a promotion.] When I had other phones, I didn't see much benefit to using the Bixby or Siri services. With the S24, though, I use the Galxy AI all the time. I make plans, write texts, and search for things I'm curious about with it. On top of that, the phone is just super smooth and easy to get around with. Not the mention the fantastic camera. Awesome product all around!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really want one
on July 29, 2024
Posted by: Sodatp
[This review was collected as part of a promotion.] I really want one of these phones. But I cannot afford it. I am stuck with and s-10 which is fine. Thank you for your time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on July 29, 2024
Posted by: Stlbarbiegirl
[This review was collected as part of a promotion.] A phone is an important part of everyone's life now. I love my Samsung Galaxy. Being disabled this was the perfect choice for me. I have a frontal lobe TBI and it's hard to find my words sometimes, Galaxy AI has helped me so much in so many ways. I use it for all my information needs. I love google, all the features, the way it connects with my tv, doorbell, Google mini and Google home. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone iv owned
on July 29, 2024
Posted by: Longlegs
[This review was collected as part of a promotion.] I absolutely adore my Samsung S24
* With the Samsung AI I can find anything I'm looking for with minimal information given
* All the games I play are lag free
* The picture quality is spectacular even on the front camera
* Let's not forget to mention all the options you have when taking and or editing your photos. I love photography and my pictures come out with wonderful quality everyone asks me what type of camera I use and they are shocked when I tell them I used my S24
* With the Samsung AI I can find anything I'm looking for with minimal information given
* All the games I play are lag free
* The picture quality is spectacular even on the front camera
* Let's not forget to mention all the options you have when taking and or editing your photos. I love photography and my pictures come out with wonderful quality everyone asks me what type of camera I use and they are shocked when I tell them I used my S24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is fabulous and works well.
on July 29, 2024
Posted by: Phillycat
[This review was collected as part of a promotion.] Galaxy AI is a wonderful idea. It works well with my job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best phone
on July 29, 2024
Posted by: Thomas111
[This review was collected as part of a promotion.] The galaxy Ai on this phone is amazing and the features it offers are to die oh and did I mention the sleek design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's OK....
on July 29, 2024
Posted by: Flightie
[This review was collected as part of a promotion.] There's a lot of glitches. It freezes a lot. Apps crash. It's slower than my s22. Design is cute. Camera is good. Color is cute.
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
It's great to hear from you. We value your feedback as we strive for continuous improvements. It seems that your feedback is related to the Galaxy S24. The S24 is designed for high performance. Our latest Vapor Chamber is larger than before and features an improved heat dissipation system to ensure optimal gaming performance. We noticed that you contacted us regarding concerns about your phone glitching and freezing. When your Galaxy phone or tablet freezes or crashes, it can be quite distressing. The good news is that this can likely be resolved without having to send it in for service. Simple actions like rebooting and updating the software can help prevent freezes and crashes in the future. The first step is to ensure that your device is running the latest software version. If that doesn't resolve this, please refer to the link provided for additional options to help your phone run smoothly. For further assistance, please don't hesitate to contact Samsung Support, and we'll be more than happy to help. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for my everyday needs
on July 29, 2024
Posted by: PoormanClub
[This review was collected as part of a promotion.] The s24, the not the top is top tier in my opinion. It's a good size that fits in my hand comfortably, there's little to no lag time when I open apps or websites, also a big fan of the swipe to type. It's just an overall sturdy little phone with good power and great vatter life. I'm still on the fence about the AI Gemini feature. I don't appreciate being forced into beta testing a program that's not very good and running AI is such a drain on resources like the electrical grid. Besides that, the phone's great, been a longtime samsung user and will continue to be one.
Value
5
Written by a customer while visiting Samsung US