Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
This phone has great ability to use AI
on February 8, 2024
Posted by: Riser007
[This review was collected as part of a promotion.] This product has good screen protection and I am user of Samsung from past 10 years and I like this model as it has the Ai assistant that helps me in many tasks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, battery could use improvement
on February 26, 2024
Posted by: EBOklahoma
[This review was collected as part of a promotion.] I use my phone all day for work and browsing. I also re ord a lot of video. It's a great phone but the battery life and memory could definitely be a lot better.
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Hey EBOklahoma,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud based storage options that you have available to store your content if you're in need of additional storage. Also check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on your storage options. If you have any questions for us or if you would like any further assistance afterwards, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud based storage options that you have available to store your content if you're in need of additional storage. Also check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on your storage options. If you have any questions for us or if you would like any further assistance afterwards, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung product is very good.
on May 4, 2024
Posted by: LovgalaxyIAS24
[This review was collected as part of a promotion.] I love this Samsung Galaxy S24 device, it was really very good, I love the new galaxy AI programs, for example, sometimes I see images in another language and I have to capture them to translate them with the new circles program, everything is easier to search and translate without telling me that I have been very helpful with a real-time call translator. It has been very useful to me, I love Samsung, always innovating with new things, excellent for me more
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Nashville TN
Expertise:Intermediate
Verified Purchase:Yes
I have been using this phone for couple of weeks now, and the best part seems to be standard Samsung equipment experience. Apart from that the phone is fast and does what its designed to do, but nicely.
Pros:
1. Fast! after using, S22, S22 Ultra, Z Flip 5, This one is fast!
2. User experience ( UI over the base android layer)
3. Ai Feature: Generative Ai features are fun and fast.
1. Fast! after using, S22, S22 Ultra, Z Flip 5, This one is fast!
2. User experience ( UI over the base android layer)
3. Ai Feature: Generative Ai features are fun and fast.
Cons:
1. Camera, the phone does not take great pictures as its predecessors.
2. Display: After using predecessors like S22, S22Ultra, Z Flip 5 i felt that the display quality has gone down, may be its just my device, but sure it is not the Samsung quality.
3. Fingerprint sensor, somehow the under display fingerprint reader isnt working the best after applying the screen protector, which was not the case in my earlier galaxy phones.
1. Camera, the phone does not take great pictures as its predecessors.
2. Display: After using predecessors like S22, S22Ultra, Z Flip 5 i felt that the display quality has gone down, may be its just my device, but sure it is not the Samsung quality.
3. Fingerprint sensor, somehow the under display fingerprint reader isnt working the best after applying the screen protector, which was not the case in my earlier galaxy phones.
Overall the phone is fast and great for everyday usage, but does not justify its pricing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Lee Y
from Seattle, WA
Expertise:Expert
Verified Purchase:Yes
nice little phone, super fast fingerprint sensor and much better NFS for payment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing better than a Galaxy phone
on February 7, 2024
Posted by: Dunkel
[This review was collected as part of a promotion.] It's my everyday lifeline. I do my business on it, social media on it, and games.
Value
5
Response from Samsung USBy Social Commerce, February 8, 2024
Hello Dunkel,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. That's awesome to hear that you're using your Galaxy S24 to stay in touch with everyone and everything that matters most to you in life while also being able to stay productive during the process. That's amazing all in itself! We enjoy hearing when our customers are truly pleased with their purchases! Have you had the opportunity to check out some of your new features yet? Your Galaxy S24 is packed with a ton of great features that may help catapult you on the business front. For instance, Live Translation Seamless conversations overcoming language barriers both via voice and text. Chat Assist Type exactly what you want in the proper tone for different occasions even after translating. Note Assist Can summarize, translate, and organize exactly how you want your notes. Circle to Search Easily find what you are looking for simply by circling what you want to learn more about and ask any follow up questions you may have for the easiest and most efficient search possible. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. When you have some free time out of your busy day, take a look at our YouTube channel and check out your features! They are not only functional but they're fun to mess around with on your down time. I've gone ahead and linked your device manual below as well so that you can customize your settings as you see fit because who doesn't like to personalize their phone? Let us know if you have any questions by reaching out to Samsung Support. We enjoy hearing for you so don't be a stranger! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. That's awesome to hear that you're using your Galaxy S24 to stay in touch with everyone and everything that matters most to you in life while also being able to stay productive during the process. That's amazing all in itself! We enjoy hearing when our customers are truly pleased with their purchases! Have you had the opportunity to check out some of your new features yet? Your Galaxy S24 is packed with a ton of great features that may help catapult you on the business front. For instance, Live Translation Seamless conversations overcoming language barriers both via voice and text. Chat Assist Type exactly what you want in the proper tone for different occasions even after translating. Note Assist Can summarize, translate, and organize exactly how you want your notes. Circle to Search Easily find what you are looking for simply by circling what you want to learn more about and ask any follow up questions you may have for the easiest and most efficient search possible. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. When you have some free time out of your busy day, take a look at our YouTube channel and check out your features! They are not only functional but they're fun to mess around with on your down time. I've gone ahead and linked your device manual below as well so that you can customize your settings as you see fit because who doesn't like to personalize their phone? Let us know if you have any questions by reaching out to Samsung Support. We enjoy hearing for you so don't be a stranger! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US
Customer Rating
5
Good so far
on February 8, 2024
Posted by: Paulshaun
[This review was collected as part of a promotion.] I don't have good service where I live in missouri but everything works good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great camera
on February 8, 2024
Posted by: Gudstuffs4u
[This review was collected as part of a promotion.] I use my Samsung for work and it's super durable and always works even when I dropped it.
Value
5
Written by a customer while visiting Samsung US