Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Fastman
[This review was collected as part of a promotion.] Galaxy a I is great. Works fast when watching movies and plane rides. Imusually multitasking and it's able to keep up with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Batter y life is excellent. Features are awesome
on July 29, 2024
Posted by: Sung24
[This review was collected as part of a promotion.] Battery life is excellent. The features on the phone are dope.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on July 29, 2024
Posted by: Ari007
[This review was collected as part of a promotion.] This is a very good product! I really do love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Vivid, Cutting Edge AI
on July 29, 2024
Posted by: Jrr8989
[This review was collected as part of a promotion.] I'm so happy to have Galaxy AI instead of bixby! Everything about this device is bigger and better than my old galaxy.
Weather I'm streaming shows, video calling friends, or taking advantage of the amazing camera, my S24's battery is always keeping up with the task!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s24
on July 29, 2024
Posted by: Sweetiefl
[This review was collected as part of a promotion.] Galaxy AI needs to really show me as I am it alters my sex to a male and I am a female. It needs to have longer battery life.
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate your feedback, Sweetiefl. We always welcome candid feedback from our valued customers. We see that you reached out to share your experience with the Galaxy S24. We love to see that you are utilizing the AI features on this device. We've also noted your concerns about the battery life and functionality of the AI. We recommend checking out the links attached for troubleshooting options that should help get your device running at its best performance. We would like to gather more information about what you are experiencing with the AI. Please reach out to us at Samsung Support so that we can further assist you with that. We look forward to hearing from you! - Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone
on July 29, 2024
Posted by: Gerard19
[This review was collected as part of a promotion.] It's a great phone that can take great photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone besides storage space.
on July 29, 2024
Posted by: GueritaRain
[This review was collected as part of a promotion.] I use my phone for everything. Gaming, emails, video meetings are just some of the examples of how I use my phone.
I enjoy the new Galaxy AI feature as it comes in handy for web searches and more. Overall it's a great phone and runs well. The storage space is my only complaint.
I enjoy the new Galaxy AI feature as it comes in handy for web searches and more. Overall it's a great phone and runs well. The storage space is my only complaint.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome photo features
on July 29, 2024
Posted by: Jlm1988
[This review was collected as part of a promotion.] The galaxy AI feature in the settings menu is awesome u can custom ur 24 to just about anything... The camera is an A+ for sure the night photos are out of this world amazeing
Value
4
Written by a customer while visiting Samsung US