Customer reviews from https://www.asus.com
ASUS - TUF VG249Q3R 23.8", Full HD, 180Hz, Fast IPS, 1ms, FreeSync, sRGB
Average customer rating
4
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for ASUS - TUF VG249Q3R 23.8", Full HD, 180Hz, Fast IPS, 1ms, FreeSync, sRGB
Posted by: Deedee1161
Frequency of use:Daily
Verified Purchase:Yes
Excellent! Haven't brought a nice gaming monitor in a long while. I'm very satified!!
Written by a customer while visiting https://www.asus.com
Posted by: GBoj
Verified Purchase:Yes
Very niice 23.8" and very afordable gaming monitor, paper thin and with built in speakers. The monitor has preset many gaming modes and settings, including timer, FPS, color adjustments, shadow enhancer, blue color filters, synchronizing, etc. I am very happy with my purchase and will highly recommend it.
Written by a customer while visiting https://www.asus.com
Posted by: Malicoso
Frequency of use:Daily
Verified Purchase:Yes
The monitor has had terrible color Banding since I got it. I'm unsure if it came defective or just poor quality. My previous monitor did not have this issue, and I've been trying to correct it with settings for months
Response from https://www.asus.comBy Chantae, CLM, January 8, 2026
Dear Malicoso,
Thank you for sharing your experience with the ASUS VG249Q3R Gaming Monitor. We sincerely apologize for the color banding you have encountered and for the inconvenience this has caused. We understand how important display quality is for a gaming monitor, and we appreciate you bringing this to our attention.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number " N2601008798-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel - https://www.asus.com/support/faq/1013113/
Thank you for sharing your experience with the ASUS VG249Q3R Gaming Monitor. We sincerely apologize for the color banding you have encountered and for the inconvenience this has caused. We understand how important display quality is for a gaming monitor, and we appreciate you bringing this to our attention.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number " N2601008798-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel - https://www.asus.com/support/faq/1013113/
Written by a customer while visiting https://www.asus.com