Customer reviews from philips.com
Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Average customer rating
4.5
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
288
4 Stars
88
3 Stars
25
2 Stars
11
1 Star
12
92%of customers recommend this product.
(
358 out of
391)
Customer Reviews for Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Posted by: Cooper's Dad
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pros: great brushing and lots of feedback regarding scrubbing or excessive pressure and how much time a particular area gets brushed.
Cons: very confusing timing signaling for each zone of your teeth; doesn't keep the brushing sessions for more than a day or two if you don't connect your phone to the brush.
I like the features but the timing that the brush signals doesn't keep with what you read in the documentation - at least not in my case.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Terry 123
Verified Purchase:Yes
[This review was collected as part of a promotion.] I luv the Prestige 9900 so much that I brought my 2 adult kids each one for Xmas presents.I only use one mode and that is clean and believe me it gets my teeth sparkling clean and white.However it can be challenging when you r uning the application with your phone in trying to get 100%. I only got 100% 5 times since using the toothbrush consistenly simce August 2024.The charge usually lasts a week.
Written by a customer while visiting philips.com
Customer Rating
4
The product has great functionality and features
on February 1, 2025
Posted by: Dive87
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product with lot features, the app great help to get a better clean, I’m recommend 100%
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CheHe
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my toothbrush and the cleaning power. Love Phillips toothbrushes and been using it for years. love my pink one
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Yvesdemtl
Verified Purchase:Yes
I had the Sonicare 2200 and was satisfied. This one changed everything. It tells you where you miss and make you do touch-up. Even my dentist was impressed.
Written by a customer while visiting philips.com
Posted by: Brij28
Gender:Male
Verified Purchase:Yes
The product feel and look very good. The product work excellent and very satisfied.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Useful While It Lasted...
on October 3, 2025
Posted by: Kipper22
Gender:Female
This was my first "adult money purchase" a few years ago and I was thrilled about it. However, not longer after receiving it the gold band where the toothbrush head connects with the the base fell off. Three years later, since I had a hard time keeping the water from collecting there after brushing, the rubber gasket where the toothbrush head is attached started growing mold. I tried to stop this from happening with different tactics to dry and disinfect after use, but it did not work. The mold moved downward into the base of the toothbrush and I ended up cutting the rubber gasket in desperation. I realize some may lecture me about doing this because it rendered the toothbrush unusable a few weeks later but I chose malfunctioning toothbrushes over mold near my mouth. I am downgrading to a different sonicare and hoping that if it happens again I don't have to replace it soon.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Briefly
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel cleaner than they ever have. Love the color and the simple holder.
Written by a customer while visiting philips.com