This is a Christmas present that my wife and I are giving to each other, so we've used it only minimally at this time. It appears to do a good job of vacuuming and mopping on the limited places we've tried it on. We especially like that it cleans under furniture. We are having minor issues with setting up the mapping correctly, but we're confident this will be resolved. We did contact support with one issue (no problem with the machine) and support was extremely helpful. So far we are very pleased with our purchase.
So the vacuum itself is great so far, but it's far less convenient than the one I was upgrading from. It's advertised as compatible with Alexa ... but this is just a marketing ploy. The Alexa skill exists but has zero functionality. The convenience of using Alexa with the vacuum is important to me - I don't want to hunt for my phone and click through 5 screens to tell Dreame to vacuum the dining room after breakfast. I'm used to saying "Alexa, tell *competitor* to vacuum the dining room" and I'm done. I've become accustomed to that and may be returning the vacuum because of it. I was expecting "Alexa, tell Dreame to clean/vacuum/mop the kitchen" or "Alexa, tell Dreame to end job and return home. Even if it was less robust I could probably get by, but the skill doesn't do anything useful at all. I like the vacuum but I used that Alexa skill multiple times a day and I'm really missing it.
This is one of the best purchases I have made while having 2 kids and a dog. This machine really does the job great. Just put it on a schedule and this will work for you.
For the most part I like the unit. It does what it says it does, but has a hard time picking up cat hair. From time to time it seems to get lost, circling around and around as if trying to figure out where it is. It does vacuum and mop as described
I love the new cleaning bot. Hey Dreame you need the software to update so I can rename rooms on the map. Other than that this is the best vacuum I've had and I think I've owned all of them from Roomba to neato to shark vacuums.