Customer reviews from DREAME
Dreame - L10s Pro Ultra Heat Robot Vacuum and Mop Combo, 7KPa Suction, 136F Hot Water Self-Cleaning, Obstacle Avoidance - Black
Average customer rating
4.8
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
36
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Dreame - L10s Pro Ultra Heat Robot Vacuum and Mop Combo, 7KPa Suction, 136F Hot Water Self-Cleaning, Obstacle Avoidance - Black
Customer Rating
5
Accurate and cleans well
on March 2, 2026
Posted by: AdamW
from New Port Richey, Florida, United States
Mapped my house accurately in an hour. The mopping function does a fantastic job! No streaks or drips. I have shiney marble like tile and it does as good as I do! Very impressed so far. Doesn't bang into anything like my old robot vacuum did.
Written by a customer while visiting DREAME
Customer Rating
5
A must have for pet owners
on January 29, 2026
Posted by: JessicaS
from San Antonio, Texas, United States
Absolutely fantastic so far! I have a 2 short hair dogs, 1 long hair dog, and 2 long hair cats and this product is a must when it comes to keeping my house hair free. The obstacle avoidance isn’t perfect ( one of the smaller dog toys got stuck in the brush) but given the size of the toy I’m not really surprised. The mop feature is great at keeping the high traffic areas from getting noticeably dirty in between manual mopping.
Written by a customer while visiting DREAME
Customer Rating
5
Wonderful !!
on December 30, 2025
Posted by: Lilac
from Pompano Beach, Florida, United States
Love it so far, can’t wait to learn more features.
Written by a customer while visiting DREAME
Customer Rating
5
Love my machine
on December 2, 2025
Posted by: MargaretC
from Beaumont, California, United States
This is the 3rd one I purchases, I got mine almost a year ago and enjoyed it so much I bought 2 more for gifts! Best thing ever having your floors vacuumed and washed while you sit and watch tv! Best purchase I’ve made in years!
Peggy Carlson
Peggy Carlson
Written by a customer while visiting DREAME
Customer Rating
1
Doesn’t charge all the way
on November 30, 2025
Posted by: VictorB
from Portland, Oregon, United States
Plus on some corners and edges doesn’t clean as well as on pictures or videos demos
Written by a customer while visiting DREAME
Customer Rating
5
Such a game changer!
on November 4, 2025
Posted by: AngeliqueL
from Middletown, Connecticut, United States
We've been wanting to get a vacuum robot for sometime to help free up sometime so we can dedicate it to playing with our 6 year old or doing other house / yard chores. My sister has the L10s Ultra and she had nothing but positove things to say about it, so we gor the Pro Ultra since it was on sale.
We've lovingly named our robot Mo (after the cute cleaning robot in Wall-e) and his first day on the job was fantastic. My husband was blown away at the end results of his cleaning cycle. I love that he vacuums and mops at the same time, and that his mops extend to get into the edges and corners. Very happy with this purchase and high recommend the L10s Pro Ultra!
Written by a customer while visiting DREAME
Customer Rating
5
Great vacuum and mopping!
on November 3, 2025
Posted by: USRGTM
from Geneva, Illinois, United States
Easy to setup, works very well and cleans very well
Written by a customer while visiting DREAME
Customer Rating
4
Really Smart Little Robot
on September 21, 2025
Posted by: JD
from The Villages, Florida, United States
I don't know why it's taken me so long to jump on the robot vacuum bandwagon, but I'm here now. Kind of glad I waited because the functionality now is worlds better than the last time I considered it. The L10s Pro Ultra is really capable. I'm only a couple of days in, so can't speak to durability. However, the app works very well and is responsive. The dock & vacuum are visually very appealing, so you don't mind keeping it out in the open in the house. It WORKS--like, it does what it says, and quite well. So far it's tackled concrete floors, flat rugs and somewhat raised/floofy rugs. Only thing I haven't tried is on the laminate floor or wall-to-wall carpet. The mapping is automatic and really good. I thought I'd have to enter information, but the camera/LiDar just sees and makes a map all by itself. It's kinda crazy. I'm impressed. Though it wasn't inexpensive, it is certainly a good value considering the features and build quality.
Didn't give 5 stars because: 1) Poor experience post-setup before first use. It wouldn't recognize that the dirty water bin was in place. Tried to reseat and finagle with what might be blocking the sensor. In the end, I unplugged and replugged and it worked. 2) But before the reboot, I called into the 800 number. I don't mind that the call went overseas but I couldn't hear the rep on the other end of the line. The call center was far too loud. Might I suggest some more sophisticated headsets that can block the surrounding noise so that your customers can hear the reps better? It was frustrating. As was their gathering all info before even asking what my question was. I basically had to hang up on her. But I ended up figuring it out anyway. and c) Please ask your email survey service to better highlight the selected number of stars. Just need a box around it, or a colored in dot. Right now you can just barely tell which one you've selected. It's a slightly greyer dot, and a slightly heavier line around the circle--you can just barely tell that it's different. I almost didn't fill this in because I wasn't sure what quantity of stars I was selecting.
But back to the vacuum. If you're on the fence but in the market for one, I'd say go for it. I was skeptical at best, but so far so good and I think I'm a convert.
Written by a customer while visiting DREAME