Customer reviews from Samsung US
Samsung - QN85QN850DFXZA 85" Neo QLED 8K AI Upscaling Pro TV (2024)
Average customer rating
4.8
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
256
4 Stars
38
3 Stars
7
2 Stars
1
1 Star
0
Customer Reviews for Samsung - QN85QN850DFXZA 85" Neo QLED 8K AI Upscaling Pro TV (2024)
Customer Rating
4
This tv is amazing the colors look so real
on March 21, 2025
Posted by: Samsung4Life
[This review was collected as part of a promotion.] When I watch this TV I feel like it's the wonkavision feom the movie likening there tmeverythig looks so real it's super light so you don't mind hanging it anywhere and gaming on it will blow your mind I personally can't find anything wrong with this product.
if I had to I would be in a bad place because I've tried to for 3 days now looking at it and just trying to think of one thing I don't like or one they they could have done better and came up with nothing so thank u samsung for this amazing tv
if I had to I would be in a bad place because I've tried to for 3 days now looking at it and just trying to think of one thing I don't like or one they they could have done better and came up with nothing so thank u samsung for this amazing tv
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is an AWESOME TV
on March 21, 2025
Posted by: Dknyce
[This review was collected as part of a promotion.] The picture is so clear and beautiful its almost like you can reach inside it and grab something
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on March 21, 2025
Posted by: Love2watchgoodqaulitytv
[This review was collected as part of a promotion.] For the price, it could be a better quality picture
Value
3
Response from Samsung USBy Samsung Specialist, March 24, 2025
Love2watchgoodqaulitytv,
We appreciate your thoughts on the picture quality of Samsung’s QN850D Neo QLED 8K TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s QN850D Neo QLED 8K TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal TV
on March 23, 2025
Posted by: LisasDream
[This review was collected as part of a promotion.] Absolutely hands down the top of the line viewing and interactive experience while using this TV everything is outstanding consumers can't go wrong when choosing to purchase this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear video
on March 24, 2025
Posted by: A6eh91
[This review was collected as part of a promotion.] Best looking and color and lighting TV it's perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Images
on March 24, 2025
Posted by: BugFam
[This review was collected as part of a promotion.] Amazing images and sound. Love built in streaming. Not a fan of how long it take to switch channels and turn on or off.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
seems like natural
on March 24, 2025
Posted by: Yunus7281
[This review was collected as part of a promotion.] It looks very vibrant and dopal. When I watch a documentary, it feels like it's in the forest, the screen quality and sound quality are great. Its control is simple and enjoyable to use with a very ergonomic design. With other products combined with Samsung Home, using this TV makes it a better experience. I've tried many brands but the quality of Samsung is great. Thank you, Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent colors
on March 31, 2025
Posted by: 12mels
[This review was collected as part of a promotion.] Very surprised at the colors and the blacks. Have it in the new basement and it's amazing. I have 3 other Samsung TVs and typing on a Samsung phone. I'd say I like Samsung.
Value
5
Written by a customer while visiting Samsung US