Customer reviews from https://www.asus.com
ASUS - ZenWiFi ET8 Wireless-AX Wi-Fi Router - White
Average customer rating
4.4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
47
4 Stars
13
3 Stars
2
2 Stars
1
1 Star
5
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for ASUS - ZenWiFi ET8 Wireless-AX Wi-Fi Router - White
Posted by: Natetd26
Frequency of use:Daily
Verified Purchase:Yes
Excellent router, easy setup. Top of the line. Blazing fast WiFi and wired Internet. I actually get faster speeds than I pay for with this thing!!!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Easy to set up and manage. Great, easy to follow instructions and software tools
Written by a customer while visiting https://www.asus.com
Posted by: Kwijibo
Verified Purchase:Yes
A little tricky getting both to work, but my son who I use for IT support was able to figure it out. It’s been running for a couple of weeks now without any problems. Speed is a lot faster than before
Written by a customer while visiting https://www.asus.com
Posted by: Mterk
Frequency of use:Daily
Verified Purchase:Yes
I would lose internet in my detached garage. I connected 1 ZenWifi to my Comcast modem and the other went to the garage and now I am getting Crazy download speeds everywhere!
Written by a customer while visiting https://www.asus.com
Posted by: Andre'
Frequency of use:Daily
Verified Purchase:Yes
I was using an extender and it worked well for my dead zones, but the AiMesh took it to another level. I had to reconnect SSIDs as I moved between three levels with the extenders, AiMesh does it seamlessly, and I only need one SSID.
Written by a customer while visiting https://www.asus.com
Posted by: T. Boyd
Frequency of use:Daily
Verified Purchase:Yes
This product was as it was advertised, great quality product with awesome connectivity.
Written by a customer while visiting https://www.asus.com
Posted by: TC76
Frequency of use:Daily
Verified Purchase:Yes
1) Good looking router/wifi devices; very easy to blend in home evironment
2) Useful app / web interface design
3) It would be better to have 4 LAN ports instead of 3
2) Useful app / web interface design
3) It would be better to have 4 LAN ports instead of 3
Written by a customer while visiting https://www.asus.com
Posted by: Nachoturn
Frequency of use:Daily
Verified Purchase:Yes
When the node system is all connected its great, BUT more often than not, the system fails and I have to spend hours troubleshooting, rebooting, and reconnecting. I was expecting a better and more user-friendly product for the price.
Response from https://www.asus.comBy CLM, November 18, 2024
Dear Nachoturn,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our product support FAQs' and troubleshooting tips. We do understand your disappointment and the inconvenience this may have caused if you are experiencing connection issues. To resolve this, please verify the routers settings matches with your ISP's modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Consider placing one of the Mesh routers in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our product support FAQs' and troubleshooting tips. We do understand your disappointment and the inconvenience this may have caused if you are experiencing connection issues. To resolve this, please verify the routers settings matches with your ISP's modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Consider placing one of the Mesh routers in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com