Customer reviews from philips.com
Philips - HP6376/61 BikiniPerfect Advanced Trimmer Kit for Bikini Line, Rechargeable (3 attachments)
Average customer rating
4
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
86
4 Stars
70
3 Stars
16
2 Stars
8
1 Star
19
83%of customers recommend this product.
(
147 out of
177)
Customer Reviews for Philips - HP6376/61 BikiniPerfect Advanced Trimmer Kit for Bikini Line, Rechargeable (3 attachments)
Customer Rating
1
The Product Never Worked and Feels Cheap
on March 26, 2022
Posted by: Mich12345643366
Received mine in the mail today, tried another battery, and it still never turned on. The plastic feels cheap and breakable. About to start the return process now.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 29, 2022
Hi Mich, thanks for taking the time to write a review. We're sorry to read that you encountered this issue with our pen trimmer. You could try putting on the other attachments to see if the issue lies with one of the attachments or not. Regardless, we hope that you were able to return the faulty item successfully and that we can deliver you a better experience in the future. Should you need our assistance, feel free to reach out to us on social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Kind regards,
Philips Consumer Care
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
My whole family loves this little miracle tool
on August 30, 2022
Posted by: buckeyefan2
Gender:Female
Us girls love this Lil guy. Perfect size for trimming and traveling. We usually have to replace it after a year or two which is awesome. However, it is getting harder to find. We decided to go directly through Philips instead. Now, I see it has been discontinued...very disappointed!!
Written by a customer while visiting philips.com
Customer Rating
2
Barely Cuts
on October 14, 2022
Posted by: Deeane
Gender:Female
I got this last week and tried it for the past few days. This trims good for baby hairs but when your hair grows a little longer it doesn't trim good at all. When your hairs starts to grow back longer in the underams/legs and thicker this doesn't do the job. It barely trims the hair. I thought this will be good. It comes with extra thin or mesh travel bag and its not a good purchase at all.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 17, 2022
Hi Deeane,
We are very sorry to hear about the issues you are experiencing with our Bikini trimmer, and would like to see how we can help here. May we suggest to move the epilating head against the direction of hair growth. Make sure the surface of the epilating head always stays in contact with the skin. For easier epilating, stretch the skin with your free hand.
However, if you require further assistance please feel free to reach out to us via one of our social media channels. We’re available 24/7 on Facebook and Twitter.
Alternatively, you can reach out to us via the contact page on
our website www.philips.com/support. One of our colleagues
will be happy to help you further!
Hope to speak to you soon
Kind regards,
Philips Consumer Care
We are very sorry to hear about the issues you are experiencing with our Bikini trimmer, and would like to see how we can help here. May we suggest to move the epilating head against the direction of hair growth. Make sure the surface of the epilating head always stays in contact with the skin. For easier epilating, stretch the skin with your free hand.
However, if you require further assistance please feel free to reach out to us via one of our social media channels. We’re available 24/7 on Facebook and Twitter.
Alternatively, you can reach out to us via the contact page on
our website www.philips.com/support. One of our colleagues
will be happy to help you further!
Hope to speak to you soon
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Not worth it!!
on October 27, 2022
Posted by: lawn9999
Gender:Female
This trimmer does the job but has so many attachments each one detaches with the handle while using it. I used the epilator attachment and it makes a noise like a lawn mover and hurts skin as well as feelings :( .The trimmer attachments are too many to do one job and the battery barely lasted 40 mins.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 28, 2022
Hi there, thanks for writing us this review. We're sorry to hear the trimmer doesn't get the job properly done and it hurts. We would like to see if there's anything we can do to troubleshoot the issue.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook andTwitter. Alternatively, you can reach out to us via the contact
page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards
Please feel free to get in touch via social media. We’re available 24/7 on Facebook andTwitter. Alternatively, you can reach out to us via the contact
page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards
Written by a customer while visiting philips.com
Customer Rating
1
Waste of money
on November 26, 2022
Posted by: Insula
Gender:Female
I used this product about three time before it died I went to charge it after 10 minutes it didn’t turn on, after 30 minutes it still didn’t turn on so now I have to toss. Save your money and buy something else. Also the second attachment never worked.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 29, 2022
Hello,
Thank you for taking your time to leave this review. We are sorry to hear that your experience with our trimmer was far from perfect, and would like to look into this matter. May we suggest charging your trimmer for at least 8 hours, using original charger or cable, on the working power outlet and away from metal surfaces that may interfere during the charging? Additionally, could you please check if the cutting element of your device is not obstructed with hair or dirt, as this might cause your trimmer to not function correctly.
However, we are still happy to help you further! Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time to leave this review. We are sorry to hear that your experience with our trimmer was far from perfect, and would like to look into this matter. May we suggest charging your trimmer for at least 8 hours, using original charger or cable, on the working power outlet and away from metal surfaces that may interfere during the charging? Additionally, could you please check if the cutting element of your device is not obstructed with hair or dirt, as this might cause your trimmer to not function correctly.
However, we are still happy to help you further! Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Best Facial Hair Trimmer
on June 30, 2023
Posted by: Toucan
Gender:Female
I have had this trimmer for the last 5 years. It still works but I wanted to see if Phillips came with other options. I will go ahead and buy this one again because it does the job perfectly. I had other trimmers prior which did not last. I would recommend this trimmer to anyone who particularly have a busy schedule and would like to remove facial hair on the go. I use it regularly in the morning before work.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Annie105
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not sure it was user error or poor-quality product. The trimmer cut up my skin and the foil attachment did nothing to my hair when I tried to use that piece. I returned this product after my skin was cut up. Super disappointed - I trust the Phillips brand and really wanted to like this product.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com