Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
85
4 Stars
22
3 Stars
11
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
1
Camera does NOT have an ultrawide
on March 3, 2025
Posted by: JesusIsMyName
from Texas
My friend love using ultrawide camera angles for photos to take pictures of everyone. To make sure everyone fits, and removing that for a telephoto camera, that records the same as the main sensor is kinda superfluous in nature since there is nothing different other than providing 3D spacial videos; which I don't think ypu have enable or optimized anywhere to include such a feature.
Whoever thought the telephoto camera was a good replacement for an ultrawide should get fired for such a major mistake as now I'm looking backwards at your 2023 model and picking that as my option for the camera.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2025
Thank you for sharing your feedback, JesusIsMyName. We apologize for any inconvenience caused by the absence of an ultrawide camera on this model. While our latest model includes a telephoto lens to enhance zoom capabilities, we value your feedback regarding the absence of an ultrawide option. For wider shots, you may try using the panorama mode, which can help capture a broader field of view. Additionally, adjusting the framing and distance from the subject may help fit more into the shot. We appreciate your insights and will make sure to share them with our team.
Written by a customer while visiting motorola.com
Customer Rating
5
THIS IS SO PERFECT EVERY THING IS 5 STARES
on March 8, 2025
Posted by: GTAGPLAYER1
THIS IS SOOOOO GOOOD AND IT HAS EVERYTHING BEST I DO LOVE IT SOOOOOOOOOOOOOOOOOOOOOO MUCH
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2025
Hi GTAGPLAYER1, Wow! We're thrilled to hear you love your phone so much. Thank you for being a part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
easy use
on May 20, 2025
Posted by: JC127
from NH
This phone is perfect if you need to put it in small spaces and gameing. it has great camera view and it's very easy to function.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 22, 2025
Hi JC127, We’re so glad to hear you're enjoying the compact design and gaming experience on your phone! It's awesome to know the camera and ease of use are hitting the mark for you, too. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Love but needs improvement
on March 18, 2026
Posted by: Nichelle07
from Augusta GA
I have had my Motorola Razr+ 2024 for a month exactly and it has it pros and cons. Firstly I previously was an iPhone user for the past 14 years so switching was quite the shock. The first couple weeks I was pretty overwhelmed. PROS: The phone is so stylish, the pink OG moto color really suits my vibe and gives a sense of nostalgia. I love the amount of customization you can do with literally everything. Your phone acts as a power bank to charge other phones which is so cool. The phone itself charges pretty quickly. I love the unplugged mode if you have a slight addiction to your phone and want to keep it simple with just text and calling for a good reset. There's other features with the camera that are pretty cool as well. The speakers are phenomenal!! I can say I'm not missing much switching from an iPhone! CONS: If you are not a fan of Google phones I wouldn't recommend this one since it runs on a Google operating system. I kind of wish I knew that Information prior, But ive grown to like it. The selfie camera is a total downgrade and I only had the iPhone 12. So selfies have to be taken when the phone is closed with the external display. Ive noticed sending videos especially to iPhone users or uploading them to social media they will become quite choppy. I really have an issue with that because I share a lot of media. I don't recommend this phone if you're a content creator and this will be your main phone. I still have my iPhone so I have to use that for content creating. Phone case options are EXTREMELY limited. The external display doesn't function as well with a protective case/screen protector on. I have to remind myself to keep the phone closed when talking on it because the screen is so exposed, I dropped it from a height of 2 feet and I have a black spot on the screen that's needs fixing. Unlike the iPhone 12 that I dropped a million times with a cheap screen protector that I had for 5 years and had no issues this really upset me. You cannot put a screen protector on the full screen per Motorolas instructions. But I wish I did. One thing I wish was different was when you're on an app and close the phone you can see where you left off on the external display instead of it locking and going to the home screen. This feature only works when you're on the external display and open the phone. Also because of the case there are times my fingerprint won't be scanned properly. The quick feature to access the camera doesn't work that well. I have to turn my wrist pretty vigorously which makes it uncomfortable to do. I'd rather double click the volume button to open the camera quickly. I started to hear a clicking sound as well when closing it which is quite concerning when it's only been a month.
Overall I would love to give this phone 5 stars based on creativeness, and style but functionally and durability matters to me most to me. I'm hoping to see some major updates in those areas.
Overall I would love to give this phone 5 stars based on creativeness, and style but functionally and durability matters to me most to me. I'm hoping to see some major updates in those areas.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 23, 2026
Hi Nichelle07, Thank you for sharing your detailed feedback and for choosing the Moto Razr+ 2024. We’re glad to hear that you enjoy the style, customization options, and the speakers, as well as features like Unplugged Mode and quick charging. Your insight about the transition is valuable, and we understand how adjusting to a new OS can take some time. We also want to apologize for the challenges you’ve experienced with the selfie camera, video quality, fingerprint scanning, quick camera launch, and external display functionality. We would like to check this. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
I love this phone!
on August 7, 2024
Posted by: rjwjr
from Cape Coral, FL
I got this as a replacement to my Razr+ 2023 which is also a great phone. The new model addresses most of my issues with the old one.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 7, 2024
Hi Rjwilli1975, We're glad to hear that the new model is addressing the concern you had with your Razr+ 2023. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome phone!
on August 7, 2024
Posted by: Urcij123
from New Jersey
So I upgraded from the Razr plus 2023 to plus 2024 and it did not disappoint. The phone is amazing. From outer 4 inch screen to battery life, and photos, the phone does it all. Motorola keeps producing excellent phones!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 7, 2024
Thank you so much for your feedback, Urcij123. We're thrilled to hear that you’re enjoying the Razr Plus 2024. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the size
on August 7, 2024
Posted by: Daraski2
from PA
So far I am very pleased with my purchase of the RAZR+ 2024. It's very fast and has great features. I think for the money it's a great value.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 7, 2024
Thank you so much for your positive feedback, Daraski2. We're thrilled to hear that you're pleased with your Moto Razr+ 2024 and that it’s meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features!
on August 11, 2024
Posted by: Moto razor
from Red Bluff, California
I bought the cell phone a month ago. I'm so happy that I did. my best cell purchase so far. Thanks Motorola.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2024
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your Motorola phone and that it’s your best cell purchase so far. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/mot
Written by a customer while visiting motorola.com