Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
85
4 Stars
22
3 Stars
11
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
2
Very glitchy :(
on January 7, 2025
Posted by: Kye :)
from California
I got this phone with the phone case to match and the strap that the phone case it comes with is cute but that's kind of where the fun ends... I understand that restarting the phone for updates is necessary but I've noticed that after the first update or so, the phone has given me a black screen VERY OFTEN and I have to tap the heck out of the screen to even see it work. Sometimes I'll use the touch on the power button to turn it on and I'll only hear the sound from the app I was previously using and the screen is still black. I love all the features on this phone but the main issue is the black screen appearing so often and I'm actually kind of worried
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2025
Hi Kye, Thank you for reaching out and sharing your experience with your phone. We're so glad you love the features and accessories, but we're sorry to hear about the black screen concern you've been facing—it’s understandable why this would be concerning. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we sent you so we can discuss this matter further. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Great fun phone.
on September 4, 2025
Posted by: NtDprssd
from Portland, OR
I love my 2024 Razr Plus! Got this after being with apple for 13 years. I needed something new, i needed something different, I needed something FUN!! It is all of that and I'm enjoying learning something new about it every day. Headphones that came with it... meh nothing special
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi NtDprssd, We're thrilled to hear you're enjoying your 2024 Razr Plus—welcome to the other side! It's great that you're enjoying the fresh experience and fun design. Thanks for your honest note about the headphones; we'll pass that along to the team. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great Upgrade
on August 11, 2024
Posted by: ekeele39
from Hendersonville, TN
I love the extra real estate on the front screen, no need to open the phone unless you need to view something more emersive like a You Tube video. When you do open it, the new hinge makes the crease look almost non-existent. Way to go, Razr !!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2024
Hi Ekeele39, We're thrilled to hear that you’re enjoying the extra real estate on the front screen and that the new hinge design is making a difference for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on September 15, 2024
Posted by: texas1040
from Michigan
The only thing I do not like is all the buttons on one side. When adj the volume you can hit the power button often.
Response from motorola.comBy Mitch, Motorola Customer Care, September 16, 2024
Thank you for your feedback, Texas1040.We understand how having all the buttons on one side can sometimes be inconvenient, especially when adjusting the volume. We appreciate your input and will pass it along to our team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Very luxury, perfect foldable phone! i love it
on September 21, 2024
Posted by: Taro
from Hawaii
I bought razr 2020 / 2023+ peace fuzz/ and this 2024+ l literally love it.
I would recommend this to a friend!
Response from motorola.comBy Aria, motorola Customer Care, September 21, 2024
We're glad to hear you love the Motorola Razr Plus 2024 and the general quality of the device. If you're interested, you might want to check out our official Motorola community page for Moto owners here:https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing Motorola Recommend
on January 23, 2025
Posted by: VdiR
from Houston TX
I bought one year ago, my second razr, it absolutely beautiful and amazing
Motorola Razr it has comparison to anyone else.
only those who know Motorola know that it is quality at all time and times!!
Motorola Razr it has comparison to anyone else.
only those who know Motorola know that it is quality at all time and times!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 24, 2025
Thank you for sharing your wonderful feedback, VdiR. We're thrilled to hear that you're enjoying your second Moto Razr and that it continues to impress you with its beauty and quality. Your loyalty and trust in our brand mean the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on May 13, 2025
Posted by: Aubrey
Had mine for eight months and the best phone I've ever owned. No more I phone
Response from motorola.comBy Mitch, Motorola Customer Care, May 13, 2025
What an awesome compliment, Aubrey. We're thrilled to hear that your Motorola has been the best phone you've ever owned. It’s great to know you’ve made the switch and are loving the experience. Thanks for being part of the Moto family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Everything is just better !
on June 13, 2025
Posted by: MMarie
from Dallas Texas
Was unsure if if wanted to make the change from iPhone. So happy I Did 😊 it's so much better than apple even tries to be.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, June 14, 2025
That’s awesome to hear! We’re so glad you made the switch and are loving your Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com