Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The new s24 ultra is super awesome
on August 26, 2024
Posted by: Lucky2
[This review was collected as part of a promotion.] The display and sound features are superb. Even I have bought samsung buds which are pretty cool.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rudeazzgemini
from Texas
Expertise:Expert
Verified Purchase:Yes
The best Samsung phone I've ever used love the display being flat . I have owned almost every galaxy phone so coming from someone we knows the product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung Phone I've had so far!
on August 26, 2024
Posted by: KingGYT
[This review was collected as part of a promotion.] Galaxy AI halos me prepare for my youtube live streams and videos. It's amazing technology and super responsive s24 have me awaiting the next lineup.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with product
on August 26, 2024
Posted by: CUSTOMER83
[This review was collected as part of a promotion.] The main reason I bought the phone is for the camera and I feel like I was tricked. Before processing which is overdone photos are blurry and pixilated in low lighting. Processing adds details that di not even exist. Also many apps are not available that I use. I am very disappointed and wish I could return it.
Value
2
Response from Samsung USBy R&R Team, September 5, 2024
Thank you for contacting us! Your feedback as a loyal customer is greatly appreciated. We are thrilled to hear your thoughts about the S24 Ultra. The S24 Ultra is packed with impressive features including a 200MP Wide-angle lens and 2x Optical Quality Zoom, as well as a 12MP Ultra Wide lens. This allows you to capture stunning wide-angle shots and achieve 2x, 3x, 5x, and even 10x close-ups with optical or optical-quality zoom. Additionally, the new Tele OIS (Optical Image Stabilization) provides a wider range, ensuring that your shots are stabilized with minimal blur, even at high zoom levels. We are constantly striving to provide our customers with top-notch technology, and your feedback helps us to continue improving our products. Check out the link provided for options that should help avoid taking blurry photos. As far as the apps, we recommend reaching out to the app developer directly for more assistance with that. If you have any further concerns or inquiries, don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001424/#:~:text=Try%20moving%20away%20from%20your,moving%20closer%20and%20zooming%20out.
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-C
https://www.samsung.com/us/support/troubleshooting/TSG01001424/#:~:text=Try%20moving%20away%20from%20your,moving%20closer%20and%20zooming%20out.
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-C
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 26, 2024
Posted by: Bridgetbee
[This review was collected as part of a promotion.] Overall great phone with Ai experience. It has helped tremendously with recipes, book searches and more. I Would recommend A GALAXY To everyone. Love the galaxy family!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad I switched to Samsung
on August 26, 2024
Posted by: morfman
[This review was collected as part of a promotion.] Switched to samsung, and couldn't be happier. The s24 ultra and the built in samsung AI have been absolutely incredible. The camera alone is worth the price tag. It is incredibly smooth and I could not be any happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 Ultra
on August 26, 2024
Posted by: Alpha19er
[This review was collected as part of a promotion.] I usually skip a generation or two when upgrading Samsung Galaxy phones. I went from the S22 Plus to this phone and couldn't be more happy. The battery is very good, I play games like Candy Crush and watch TikTok during downtime, and the phone just sips battery. I can easily get tell days or if the battery with normal phone settings when not burning through a lot of screen time. The Samsung Galaxy AI is useful for image searches and the like. Overall very pleased with the phone and it's features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing the best
on August 26, 2024
Posted by: L0koss
[This review was collected as part of a promotion.] The best phone to be honest, I used to have the note 20 ultra but this it's beyond amazing
Value
5
Written by a customer while visiting Samsung US