Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
S24 ultra review
on August 26, 2024
Posted by: BlueRay
[This review was collected as part of a promotion.] I have been using the Galaxy phones for at least 8 years. My main reason to be a Samsung consumer is the quality of the cameras. Through the models I owed, I have seen the cameras get better and not so good through the years. Not having the SD card options was my first negative experience, that was a featured I treasured since I chose to have a samsung for it's camera quality and storage options for the amountnof pictures I take.
With time I realized that most times the older versions have the better quality for color correction and overall camera performance, which makes menrethink about upgrading my phone to the newers versions, and that was disappointing for the S24 since it didnt fulfill all of what was advertised and somewhat the older S20s had a better performance when i look bavk to my pictures. My S24 ultra also keeps having bugs and showing problems with the android system, which makes me wonder why the software updates are not coming faster to have them resolved. I truly love the Galaxy series amd the new AI features, that complements well my profession as an art director in fashion, but it has been a while that upgrading the models have been making less sense.
Value
3
Response from Samsung USBy R&R Team, September 24, 2024
Hi BlueRay. We greatly appreciate you taking the time to reach out to us. It looks like you reached out to share your thoughts on the Galaxy S24 Ultra. We understand the importance of having a phone that takes great pictures being that you are an art director. The Galaxy S24 Ultra features a titanium frame and advanced AI-powered software, providing an enhanced experience compared to its predecessor. The phone's Quad Tele camera system allows for clearer, higher resolution zoomed-in photos compared to the Galaxy S23 Ultra, with the 50MP camera now offering 5x optical zoom. Even at 5x zoom, the vivid effects of Nightography in low light can be seen. The new ProVisual engine enhances the overall photography experience, including high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit. If you are looking to take more professional pictures, Pro Mode might be perfect for you. Pro mode puts the control in your hands so you get the very photo and video you want. Manually adjust settings such as ISO, shutter speed, and exposure levels, express your style with filters, or adjust the white balance settings to accommodate different lighting conditions. Follow the below guide to learn how to use Pro Mode on your Galaxy phone. When taking a photo in the Pro mode, you can change ALL parameters of the photo, whether the contrast, shadow, highlight, saturation, hue, temperature, etc ... It is of an ordinary photo something extraordinary and all of this is possible with RAW photos taken with your camera. If you are worried about running out of space, we recommend checking out Samsung Cloud. With Samsung Cloud, you can be worry-free from losing your data to a lost, stolen, or broken Galaxy device. Get an easy and seamless backup, sync, restore, and upgrade experience across all your Galaxy devices. Set up and manage your preferences from one screen, and back up and restore your Galaxy device from a stored backup. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 26, 2024
Posted by: ThaTribalChief4
[This review was collected as part of a promotion.] I love the new Galaxy AI on the phone, also the camera is solid, it takes amazing pictures. Also the battery life and memory on the phone is great. The phone has great speed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device I've owned perfect for my business
on August 26, 2024
Posted by: Jdorsey
[This review was collected as part of a promotion.] I run my business w/ my android Galaxy phone. Send emails, invoices, use AI feature for business letter content. Pay my bills. I run my life w/ my phone & help of AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone with great features
on August 26, 2024
Posted by: MejustMe1
[This review was collected as part of a promotion.] This phone has great features. Galaxy phones are my favorite. The camera is great. Touch screen is great. The battery life is good on the phone. I hope the screen didn't crack as easily as some do.
I like samsung much better than phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra AMAZING
on August 26, 2024
Posted by: MrGreeneCounty
[This review was collected as part of a promotion.] Love my s24 Ultra it's an absolutely amazing phone & the
Galaxy AI is pretty sweet too..
Galaxy AI is pretty sweet too..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life!
on August 26, 2024
Posted by: PapaCutch
[This review was collected as part of a promotion.] Have been a Samsung device user since the original slider phone. We only buy Samsung TVs, have Samsung Washer and Dryer, as well as a refrigerator! All amazing products.
As for the S series phones, recently moved to the S24 Ultra. Very lite weight, sleek design with square corners, large screen. AMAZING so fat. May aspects that determined the upgrade was the Galaxy AI and so fat it works wonderfully.
As for the S series phones, recently moved to the S24 Ultra. Very lite weight, sleek design with square corners, large screen. AMAZING so fat. May aspects that determined the upgrade was the Galaxy AI and so fat it works wonderfully.
Love all things Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not what I ecpected
on August 26, 2024
Posted by: gysmesi
[This review was collected as part of a promotion.] I upgraded from s22 Ultra to s24 Ultra and the only things that have changed are dimensions,AI and very strong glass.Seems more slower,a lot of bugs on the apps,camera seems like its the same and many others.Im a Samsung fan so hopefully s25 ultra will be the perfect upgrade,otherwise ill need to go with another brand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 26, 2024
Posted by: Inthemap
[This review was collected as part of a promotion.] This phone has good battery and great speed. It charges fast and has never given me any issues
Value
4
Written by a customer while visiting Samsung US