Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone I ever had
on August 24, 2024
Posted by: Flatony
[This review was collected as part of a promotion.] Ai works marvelously. Phone is super quick and design very stylish.
I am a Samsung user and every year the company surprises me with amazing technologies.
I am a Samsung user and every year the company surprises me with amazing technologies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful absolutely amazing
on August 24, 2024
Posted by: LovekimB
[This review was collected as part of a promotion.] Galaxy AI has been absolutely AMAZING!!
I love everything about this phone!! The camera, all the help it gives when you need to figure something out. The PEN is amazing!!!!
I wish everyone could experience a phone like this once in their life!! I hope I NEVER have to give it up!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: TonyWenz
Expertise:Expert
Verified Purchase:Yes
So far so good. The camera is awesome. I hope the speaker does not distort like the S-22+, and that the Wi-Fi chip lasts longer than the 14 months on the S-23U.
Performance
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jensen Beach, FL
Expertise:Expert
Verified Purchase:Yes
I absolutely love my phone. I have been a Samsung user for years now, battery life is incredible. That is a very big deal for me since I use my phone for work as well. Very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI phone in the Samsung family
on August 24, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung S24 Ultra is truly a game-changer! Its AI features are incredibly advanced, making the user experience smoother and more intuitive. The AI-powered camera optimizes every shot, ensuring crystal-clear photos in any lighting condition. The Galaxy AI-driven performance enhancements keep the device running efficiently, even with heavy multitasking. Whether it’s for photography, battery management, or overall user interaction, the AI features on the S24 Ultra take the smartphone experience to the next level. Highly recommend for anyone looking for cutting-edge technology!
Value
5
Written by a customer while visiting Samsung US
Posted by: Crystal
Expertise:Intermediate
Verified Purchase:Yes
Best phone ever !!! I would really recommend this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever had
on August 24, 2024
Posted by: Royalluxuryx
[This review was collected as part of a promotion.] Too be honest it's the best phone I ever had. The fact we have live translation is crazy. The photos are the best compared to what I had in the past. My favorite features is your built in Ai photo editing tools.! All my friends are jealous. The fact you can make the phone feel more like you with customizations I crazy good!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Hama
from Washington 98188
Expertise:Intermediate
Verified Purchase:Yes
Almost I'm using this phone a couple day but I think the battery is not really good it's using a very fast I don't know if I compare with the s22 ultra the s22 ultra is more strong about the battery
No, I would not recommend this to a friend.
Design
4
Value
3
Response from Samsung USBy R&R Team, August 24, 2024
It's great to hear from you, Hama. Your feedback is crucial to us as we strive to enhance our products. We noticed your review about the S24 Ultra. The latest Super HDR upgrade on the S24 Ultra, along with AI assistance, allows you to instantly preview your super-vivid pictures and videos before capturing them. This feature even works seamlessly when you're shooting within social media apps. Battery life can be affected by various factors, such as device settings, environment, and usage patterns. We've provided a link below to help you optimize your phone's battery. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US