Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Everything about this phone runs perfectly!
on August 21, 2024
Posted by: Sambuyer97
[This review was collected as part of a promotion.] The way I use my phones is usually very demanding. I have a lot of different games on my phone, so I'm able to properly experience them with the S24 Ultra. The brightness of the screen comes in handy, along with the amazing AI features the S24 Ultra provides. I love being able to edit and change things in my existing photos. The circle to search feature on the S24 Ultra is always super helpful, being able to pick out text for links, codes, and for school work too. I plan on using this phone for a long time, and I'm confident that it will hold up through the years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great work phone
on August 21, 2024
Posted by: Guitarider
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an essential tool for daily work. Its performance is impressive, with a powerful processor and a battery that lasts all day. The integration of AI enhances efficiency, allowing tasks to be completed faster and with greater precision. The screen is sharp and vibrant, perfect for reading documents and responding to emails. The S Pen is a great addition, useful for taking quick notes, signing documents, and making annotations on presentations. It’s a versatile device that perfectly adapts to work needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG S24 Ultra best Invest Ever
on August 21, 2024
Posted by: REX956
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra excels in battery life, performance, and camera improvements. Its Galaxy AI features, though innovative, can occasionally cause slowdowns. The phone's titanium frame and Gorilla Armor glass enhance durability, although its size and weight may not suit everyone. Critics praise its record-breaking battery life, screen brightness, and processing power. With a balance of style, speed, and quality photos, the S24 Ultra stands out as an Android flagship. Notable for its productivity-enhancing AI, the phone delivers an impressive overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on August 21, 2024
Posted by: MissThing4
[This review was collected as part of a promotion.] The galaxy Ai is amazing and I love to use it. Love shopping and playing games on my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the upgrade. Keep the S21 or 23 for now.
on August 21, 2024
Posted by: Vin B
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Not a lot of difference to the average user in the S24 from the 23 or 21 except the camera. It's great!
Extremely difficult to disable/delete anything to do with AI or Bixby...
Corners rather than rounded is a great throwback.
Still would rather have memory cards rather than onboard memory.
Volume is useless until you have it at 50% or greater.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, August 22, 2024
Thanks for reaching out, Vin. We appreciate our customers' feedback as we strive for continual improvement. We see your recent feedback regarding the S24 Ultra. Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize, or erase objects. Live Translate lets you communicate in other languages over the phone. We're glad that you appreciate the design of this phone. It features a rounded back for a more comfortable grip and a unified design with a satin finish for both the back glass and frame. The improved Armor Aluminum provides better strength and hardness, and it is equipped with Gorilla Glass Victus 2 on both the front and rear. Again, your feedback is invaluable to us and we hope to hear from you again in the future. If you have any further concerns or questions, please reach out to us at Samsung Support.
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 22, 2024
Posted by: JakeB05
[This review was collected as part of a promotion.] This is by far the best phone I have owned. The Galaxy AI is the best thing since sliced bread and the camera is out of this world. Good work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No lag and I have pushed the limits
on August 22, 2024
Posted by: CruznTheGalaxy
[This review was collected as part of a promotion.] This device is absolutely top of the line. From the multi string processing power running Galaxy Ai and multi window with at least 6 pop up windows simultaneously it keeps up without the slightest rise in temp or pump on the brakes. Plenty of room on the screen especially if you utilize the transparency feature. There's an app in galaxy store I 100%recommend you get and it's "Galaxy Enhance-X" if you want to be able to use your camera and editing software to its full potential. Not that the camera needs much editing that is. Zero issues. Not in this Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you could ever want and need!
on August 22, 2024
Posted by: ViKING7590
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is by far the best phone I've ever had. I use it for work and gaming and I can't believe how fast and simple it is to use. I highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US