Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Winnie
from 11413
Expertise:Intermediate
Verified Purchase:Yes
I'm so in love with the camera quality and all the new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful new design colors and the Ai is great
on August 21, 2024
Posted by: Storylinez
[This review was collected as part of a promotion.] I just came from a note 9 do this phone was a big upgrade, the Ai on a phone works perfectly, Samsung always gives updates to improve the functionality of the phone, but the graphics are vibrant and defined, their a lot of options u have for Pic and video when u are creating blogging or live streaming, if u have this camera, u will no longer need to buy extra camera,. Just record love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has such great feature
on August 21, 2024
Posted by: Daisey77lady
[This review was collected as part of a promotion.] I truly love this device. I use it alot to keep in touch with friends and the schools. The phone is so awesome. I take lots of photos of my grandkids. The different ways the and what you can do with makes it so unique. So far very strong and durable...!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A refreshing change
on August 21, 2024
Posted by: Multitasker
[This review was collected as part of a promotion.] After years of being outside this ecosystem, my eyes are opened. I use my s24 ultra mainly for work and streaming shows while I'm not working.
The GalaxyAi is a game changer when it comes to productivity. It's integrationinto messaging has sped up my replies, refined my wording and even help craft new ideas.
The phones beautiful display is perfect for all of today's latest shows and movies. And for those of us who sneak a show in during work, the processor is perfect for running multiple applications at once with little to no lag at all.
I am loving this phone and constantly finding new things to love about it.
The GalaxyAi is a game changer when it comes to productivity. It's integrationinto messaging has sped up my replies, refined my wording and even help craft new ideas.
The phones beautiful display is perfect for all of today's latest shows and movies. And for those of us who sneak a show in during work, the processor is perfect for running multiple applications at once with little to no lag at all.
I am loving this phone and constantly finding new things to love about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy S Series Phone to Date
on August 21, 2024
Posted by: EnhanceYourLife
[This review was collected as part of a promotion.] First, I have not renewed my phone in 6 years, and coming from S9 to this, has been nothing short of incredible. I never knew how great the overall experience could be until I got my S24 Ultra.
This is my first stylus phone ever and I thoroughly enjoy it. The phone is extremely responsive and takes incredible photos.
Speaking of photos, the new Galaxy AI feature is remarkable for photos. It enhances photos, suggests what to remove and can even rework the composition entirely!
The feature is not limited to just photos but to live text translation, even during phone calls!
S24 Ultra, feels premium and heavy duty. Definitely worth the price and love the fact that you set 7 years of OS and security updates from Samsung!
Looking forward to being a super user of this new Galaxy!
Value
5
Written by a customer while visiting Samsung US
Posted by: pdallek
from Round Rock, Tx
Expertise:Expert
Verified Purchase:Yes
First thing I noticed was it's very solid feel in my hand. I've had several notes over the years and while they have all been superior to the std models, they weren't always the most comfortable to hold (slippery!). This version is the best so far, much flatter sides, with a mat finish that is far easier to hold. The power and screen are luxurious, and while I rarely use the stylus, it's still handy to have it. Still getting used to the AI features, not really all that useful so far. My only complaint is these have become way too expensive!
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The Little Things Matter
on August 21, 2024
Posted by: LegitLardAss
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is improvement on last year's model, but only because of the little things. The build quality was already pretty good but now the frame is more stiff and the phone feels more rigid. The screen no longer has an obnoxious curve that limits usability and ultimately display quality. I was worried about the use of AI bit it seems to be tame and optional for the most part. I don't need a powerhouse of a phone like this but it's nice to have it. I look forward to using this phone to it's full potential in the years to come. I also look forward to what Samsung will have to offer in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This is the worst samsung I have bought to this da
on August 21, 2024
Posted by: Craig
Expertise:Expert
I purchase my S24 ultra from January and all now I can't use the camera it's freezing and saying camera fail when I try to open it
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, August 22, 2024
Thanks for reaching out to us, Craig. Our goal is to make sure our customers have the best experience possible with their devices. We are excited to announce that high-resolution photos are ready for launch with the Galaxy S24 Ultra. Using a hydrogen balloon and a carbon-fiber frame, we were able to capture a 200MP, unedited perspective from 21 miles above the Earth. With the Galaxy S24 Ultra in your hands, you can now choose the next intergalactic stop. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Check out the link attached for options to help resolve this. If this persists, we recommend reaching out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US