Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Danny F
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
If I can give an honest position on the product function with respect to applications of initiation and multiple tasks is that the device works well and it performs as great with the camera function. The position with apps starting and use of can be delayed. So restarting again to open apps is necessary. Everything else with respect pen and notes and calls depending on carrier works very good. I can only critique the function of device. In all the rating is fair for what I have found up until this time with the phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cls53
from IA
Expertise:Intermediate
Verified Purchase:Yes
Only way I buy phones, have for years. Samsung is great to deal with. No muss, no fuss, no sales pitches,. Just do your homework and know what you want
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone, Bad Macro Pics and Terrible Wi-Fi
on August 19, 2024
Posted by: JimboAd
[This review was collected as part of a promotion.] Love the phone but macro photos are terrible. The wifi is also terrible. I can be sitting right next to the router and still can't reliably use the web or play online games.
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
Thanks for the outreach! We aim to provide our valued customers with the best services and products possible. We noticed you reached out to let us know about your experience with the S24 Ultra. The camera of the Galaxy S24 Ultra is the first among Galaxy smartphones to be equipped with the Quad Tele system. With this system, users can take clearer and crisper photos within the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can obtain more detailed photos and videos than before, thanks to the AI Zoom solution based on the new ProVisual engine. At times, Wi-Fi may experience simple network challenges. In other situations, you might need to take extra steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the connection or assigning a static IP address. Check out the link attached below for options to help troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ali Kareem
from Arizona
Expertise:Expert
Verified Purchase:Yes
It's a creation in itself. It's magic. It's the best phone in the universe. It puts the whole world before you. Thanks to Samson, more brilliance, more creativity.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zleepy
Verified Purchase:Yes
Battery last all day, you can edit photos like google pixel, you can point the camera and it would tell you what plants you are aiming it at.
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great.
on August 19, 2024
Posted by: Jflor282
[This review was collected as part of a promotion.] I come from using a Note 9 and I was a little worried about making the change. Yet I went and bought the new S24 Ultra because of the screen and refresh rate and not to mention the new Galaxy AI they introduced. I always use my phone to watch movies and videos and now I am able to use the AI to find stuff that I see in the videos. When I went to vacation I took photos with me and my wife and some stuff in the photo I didn't like so I used the new features and was able to remove it using AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen quality, fast and easy to use
on August 19, 2024
Posted by: Foss43
[This review was collected as part of a promotion.] I love the vivid display of the S24 ultra. The camera is also very good. The phone is very snappy and does everything I need with ease. I love the multitasking capabilities as well. I love being able to split 2 apps to share the screen at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most capable phone EVER!
on August 20, 2024
Posted by: Pokerpp
[This review was collected as part of a promotion.] There are si many hidden gems on this phone thag pretty much find out something new daily. They took their time to build this one to perfection I love
Value
5
Written by a customer while visiting Samsung US