Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best of the best
on August 15, 2024
Posted by: Jimothy
[This review was collected as part of a promotion.] Thus phone is everything you could want, and more. From the awesome display to the intuitive controls, this iteration of the Galaxy line could not leave you asking for more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on August 15, 2024
Posted by: Michael
[This review was collected as part of a promotion.] Love the new AI capabilities and the camera upgrades. No issues whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Great picture. Lightning fast
on August 16, 2024
Posted by: Damertz
[This review was collected as part of a promotion.] This phone is fantastic.Does everything I need. Great screen, camera, and speed. No complaints.
Value
5
Written by a customer while visiting Samsung US
Posted by: Raymond
from New York
Expertise:Intermediate
Verified Purchase:Yes
Chase Bank app crashes automatically, I don't know why? Please fix it!
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, August 16, 2024
Thanks for reaching out to us, Raymond. We appreciate you letting us know about your experience with the S24 Ultra. If you have installed an app that is not working or keeps crashing, first check for an update in the Play Store or Galaxy Store. If you downloaded the app from a third-party store, make sure to check there as well. Did you know that the Galaxy S24 Ultra incorporates AI in many of its apps? For instance, the camera uses AI Zoom to capture better zoom photos. Generative Edit uses AI to fill in backgrounds, and to move, resize, or erase objects. Live Translate enables communication in other languages over the phone. If you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
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https://www.samsung.com/us/support/troubleshoot/TSG10000736/ (apps crashing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000736/ (apps crashing)
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device for All Your Needs!
on August 16, 2024
Posted by: Ztaqi1
[This review was collected as part of a promotion.] I've been using my Samsung device, and it has exceeded my expectations. Whether I'm streaming shows, watching movies, or catching up on sports, the experience is seamless and immersive. The display is stunning, with vibrant colors and sharp details.I especially love the "Galaxy AI," which makes the device more intuitive and responsive. It optimizes performance based on my usage, making multitasking smooth.For work and school, this device is a game-changer. It handles video conferences, document editing, and more with ease. The battery life is impressive, keeping up with my busy schedule without constant recharging.As a photography enthusiast, the camera quality is fantastic. It captures sharp, vibrant images, perfect for both quick shots and more planned photos. Plus, working on the go is a breeze—editing photos, responding to emails, and reviewing documents is smooth and efficient.Overall, this Samsung device is a versatile and reliable companion for entertainment, productivity, and photography I highly recommend it
Value
5
Written by a customer while visiting Samsung US
Posted by: S24 Ultra
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I always love the Ultra but this yead the quality of the pictures and colors are not it! Everything looks washed out and blurry
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, August 16, 2024
Thank you for your feedback! We appreciate you taking the time to let us know about your experience with your S24 Ultra. The Galaxy S24 Ultra's camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to the AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography, and Super HDR photos. Pro mode allows you to take full control of your photos and videos. You can manually adjust ISO, shutter speed, and exposure levels, apply filters to express your unique style, and modify white balance settings to suit different lighting conditions. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US
Customer Rating
5
All around great features and ease of use
on August 16, 2024
Posted by: Samsung2Love
[This review was collected as part of a promotion.] I traded in my S22 ultra for the S24 ultra and find that the newest model of this series of phones has tremendous capabilities and operates great. Takes fantastic images and works great for me. Love our Samsung products.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ian A
from Carterville IL
Expertise:Intermediate
Verified Purchase:Yes
The purchase process was very easy and the trade in values make it more enticing and easy to make my decisions to upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US