Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Perfect in every way
on August 15, 2024
Posted by: Love2shop65
[This review was collected as part of a promotion.] I love my 24ultra. It's hard to put it down. Great display, extremely fast processing information. I use it for both work and leasure all day!
Value
5
Written by a customer while visiting Samsung US
Posted by: Trey
from Cal usa
Expertise:Expert
Verified Purchase:Yes
Glitchy and slow or non responsive multiple locations wifi and connection for sending text and accessing email or web pages.
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate your candid feedback as we continue to work to make improvements. Our goal is to make sure our customers get the best experience possible out of their devices. We see that you are writing to let us know about your experience with the S24 Ultra. All three Galaxy S24 Series devices offer the uncompromised Galaxy AI experience. They each come with displays featuring 2600 NITs of brightness, making them the brightest screens ever on a Galaxy smartphone. Additionally, they are all equipped with the latest Snapdragon 8 Gen 3 for Galaxy processor. Check out the following link attached to help troubleshoot your device's responsiveness. If this persists after troubleshooting, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOoqPkmBoUR2pd880m_y8GKoypKKBh-D-0OnImharwWbFWDpU86ow
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOoqPkmBoUR2pd880m_y8GKoypKKBh-D-0OnImharwWbFWDpU86ow
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent functionality
on August 15, 2024
Posted by: WildAboutWork
[This review was collected as part of a promotion.] Use this phone on the daily and the functionality is awesome. The Galaxy AI features are state of the art and I wouldn't trade it for anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone for price.
on August 15, 2024
Posted by: JSamsung
[This review was collected as part of a promotion.] The s24 ultra is an amazing phone! Zero lag, great battery life, ok ai integration, but best of all. It has the s pen built in. I didn't realize how important it was until I switched to their over priced fold series. I immediately sold that and purchased the s24 ultra. It has the best cameras on the market and a great screen, I do wish they would remove the under display fingerprint reader, it just isn't good.... It hardly works with a screen protector on which makes it worthless, everyone uses a screen protector! Move it to the side button like on the fold series, it's not that complicated.. but over all it's a great phone, id purchase again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love Samsung devices... But.
on August 15, 2024
Posted by: REB00T
[This review was collected as part of a promotion.] I use my phone for work purposes and personal use. My work consist of doing app testing and for various security purposes, plus essential communication purposes. I multitask a lot. I'm a techy so I love new tech. One thing I wish is that the fingerprint stays, a larger screen, qi2 (magsafe) capabilities built in, and built in screen protectors like the 20 had. I always go with the ultra and the notes before that for more ram and better chips and other higher specs. The Galaxy AI is great but is a security risk due to AI needing to built so it needs data from users to do so. I did love the beta name for the Google AI "Bard", but Gemini goes with the Galaxy theme. I do also pay for the Google One but I wish the VPN feature wasn't taken away. I have several devices besides my phone: two of the Galaxy books, watch, and tablet. I do beta testing as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I person opinion this mobile was great 👍
on August 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing features like camer,ai,screen and gaming etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this Brand
on August 15, 2024
Posted by: Aditya
[This review was collected as part of a promotion.] I like Samsung Devices No One is better than samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Device with multiple utilities
on August 15, 2024
Posted by: Pipeache7
[This review was collected as part of a promotion.] This year, as a birthday present, I received the S24 Ultra. A great gift, plus it has many utilities based on personal experiences. I have used it to take photos during travel, certainly a profitable high quality camera, the Spen included It has helped me to perform important school tasks or write down things quickly, without starting the grade app. Another good thing about the S24 Ultra is the quality of playing videos, movies and video games in high definition and with excellent performance. Definitely a phone.
Value
5
Written by a customer while visiting Samsung US