Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
1
Worst Samsung I have ever had
on August 13, 2024
Posted by: DeviceMonster
[This review was collected as part of a promotion.] Locks up all the time. Not enough memory. Phone service provider did not have the bigger memory, so I had to settle for the lower memory. Totally inadequate for my needs. Definetly not up to usual Samsung quality, which has always been amazing.
Value
1
Response from Samsung USBy R&R Team, August 14, 2024
We appreciate you reaching out to share your insights. Our customer's feedback is always valued. We see that you reached out to let us know about your experience with the Galaxy S24 Ultra. The Galaxy S24 Ultra incorporates AI in various applications. For instance, the camera utilizes AI Zoom to capture improved zoom photos. Generative Edit employs AI to complete backgrounds, as well as to move, resize, or erase objects. Live Translate enables communication in different languages over the phone. Over time, you’ll most likely use up large amounts of space or memory on your Galaxy device. Luckily, there are a few ways to clear your device’s memory so you’ll have more room for important files and precious photos. Check out the link attached for tips to optimize your device's memory. If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00091782/#:~:text=Clean%20your%20memory,from%20slowing%20down%20your%20device.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00091782/#:~:text=Clean%20your%20memory,from%20slowing%20down%20your%20device.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on August 13, 2024
Posted by: Janae1984
[This review was collected as part of a promotion.] I really like my phone a lot. It's a lot faster than my Note 20 but still has a lot of the same features as the Note 20 which is fine for me. I've used the Galaxy AI a few times, I'm still getting use to Galaxy AI but I have no complaints about my S24 Ultra nor the Galaxy AI. I would totally recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy ultra 25
on August 13, 2024
Posted by: Zl8sk8r
[This review was collected as part of a promotion.] GALAXY A.I. IS GOING HELP...and I am establishing the parameters of the relationship. Since I have to accept terms and conditions I also have my terms and conditions..galaxy A.i. understands...I look forward to watching it change the world. My phone is a great computer. I have no complaints at this time...owned for 5 months...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Addition!
on August 13, 2024
Posted by: SamsungJones
[This review was collected as part of a promotion.] So many features, very durable. Does everything I need and more! AI has helped in so many was with. It will help you form messages or help yo search for something specific. Also fun to just go back in forth with in my spare time. It probably what I use most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GalaxyS24Ultra
on August 13, 2024
Posted by: CCcolo
[This review was collected as part of a promotion.] This is my first Galaxy Ultra and it is fast and stronger than my previous phone. I'm still trying to future it the memory on here though spice apps take a lot of space. I have not used the stylus like I right I would but everything is easy on the touch screen anyway.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on August 13, 2024
Posted by: Mario22
[This review was collected as part of a promotion.] It's the best phone I've ever had, it's definitely been a good investment, I've always liked Samsung for its innovative way and always be surprised with every phone they launch.
You don't have to envy anything to any other phone, I love the translation option on the calls, everything is really great. I really don't have any complaints in any of your articles.
You don't have to envy anything to any other phone, I love the translation option on the calls, everything is really great. I really don't have any complaints in any of your articles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone ever
on August 13, 2024
Posted by: Josuamarines
[This review was collected as part of a promotion.] It's the best phone I've ever owned takes greater picture and never drops a call love love love it thanks Samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on August 13, 2024
Posted by: Miguelaranda13
[This review was collected as part of a promotion.] The Samsung S24 Ultra is a glimpse into the future. Its AI capabilities are mind-blowing. From intelligent photography to seamless multitasking, this phone redefines what a smartphone can do. It's not just a device; it's a personal assistant, a creative tool, and an entertainment powerhouse all in one.
Value
5
Written by a customer while visiting Samsung US