Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This is a wonderful 1st AI phone ever!
on July 20, 2025
Posted by: Crossfire
[This review was collected as part of a promotion.] I've always been with Samsung until my told me to try it's competitor. BIG MISTAKE!
My 3rd Samsung phone (after the mistake) is the Galaxy S24 Ultra which is the 1st AI smartphone and beyond any of the other Samsungs that I've owned.
My 3rd Samsung phone (after the mistake) is the Galaxy S24 Ultra which is the 1st AI smartphone and beyond any of the other Samsungs that I've owned.
"MRWHOSTHEBOSS" on YouTube swore by the major competitor for years until his review on the S24.
Since then he mentioned on his channel that he changing to my current phone "Galaxy S24 Ultra".
That's gotta be a big deal! It was and is my "big deal".
I use my Samsung Galaxy S24 Ultra mainly for research anything I may purchase in the future, DYI videos of anything (car repairs... recently building an outdoor kitchen, and checking on rare plants you can purchase in every day stores reasonably priced vs current value on the market. BIG DIFFERENCE!
I use my phone for Spotify, my car GPS (in dash}, video calls with grandchildren, and more!
I can't say enough about it... It's definitely a "no brainer". Hop on the wagon... What do you have loose? If you review security on the competition Galaxy is awesome because the other isn't as Ft Knox as others believe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing,I love the new Al features,I
on July 20, 2025
Posted by: Cruz9029
[This review was collected as part of a promotion.] I totally agree, the S24 Ultra's AI is the real differentiator. It simplifies tasks incredibly."
"Yes! The S24 Ultra's AI is impressive, especially the photo editing features and the way it optimizes performance."
"The S24 Ultra's AI is definitely its strongest suit. It's futuristic and really useful in everyday life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a superpowered phone
on July 20, 2025
Posted by: Carmelized
[This review was collected as part of a promotion.] I use my phone for everything allowable. The Galaxy AI and the fact that the software is never lacking is phenomenal. I always loved Smartthings. No remote no problem my tv is paired to my phone. I love my 1TB phone. Going forward I will always get this storage on any Galaxy phone that I purchase if available. Keep doing great things Samsung🫶🏾😍♥️.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is definitely a game changer!
on July 20, 2025
Posted by: BRizzle
[This review was collected as part of a promotion.] My S24 Ultra has been a phenomenal phone. The upgrades to camera make for great pictures of the kids. The Galaxy AI is a game changer. It makes notes, texts, and email so much more convenient! I love using mine for notes at work. It convenient to have it on hand when in meetings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse phone that truly delivers
on July 20, 2025
Posted by: SparkelReen
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 Ultra for a few months now, and I can confidently say it's the best smartphone I've ever owned. From the moment I unboxed it, the premium design and build quality stood out. The titanium frame not only looks sleek but feels incredibly solid in hand — a definite step up in durability.
The display is nothing short of stunning. The 6.8" Dynamic AMOLED 2X screen is ultra-bright, vibrant, and fluid with its 120Hz refresh rate. Whether I'm watching YouTube, editing photos/videos, or gaming, everything looks smooth and immersive.
Performance-wise, it's a beast. The Snapdragon 8 Gen 3 chip handles multitasking effortlessly, and I haven’t experienced a single hiccup, even with demanding apps. Battery life is also impressive — it easily lasts me all day with heavy usage, and fast charging gets me back to 100% in under an hour.
What really blew me away, though, is the camera system. The 200MP main sensor captures breathtaking detail, and the zoom capabilities are next-level. Whether it's a wide landscape or a faraway subject, this phone delivers crisp, vibrant shots every time. And dont forget the insane 100x zoom, its a lot more clear than the previous Ultra phone even at 100x zoom.
The Galaxy AI features are surprisingly useful — I’ve used live translation and note summarization more than I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone works great but has recently stopped fast ch
on July 20, 2025
Posted by: Billburn76
[This review was collected as part of a promotion.] Phone works great AI as super helpful to find things that you can't remember their names for
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi there Billburn76, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you have found so much enjoyment in using the features of Galaxy AI to quickly and easily search for information. We have provided a link to the Samsung Support Team to offer assistance with the charging speed you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Performance and Sleek Design
on July 20, 2025
Posted by: Morsalin
[This review was collected as part of a promotion.] I’ve been using this Samsung device for a few weeks now, and I’m truly impressed. The display quality is outstanding with vibrant colors and smooth responsiveness, making everything from videos to browsing a joy. The performance is fast and efficient. even with multiple apps running, there’s no lag. The battery life is excellent and easily lasts a full day of heavy usage.
What I appreciate most is the thoughtful design. feels premium in hand and the user interface is intuitive and clean. Samsung has clearly put a lot of attention into user experience and it shows in every detail.
Overall, this device has exceeded my expectations. I highly recommend it to anyone looking for a reliable and high-quality smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera, battery, power
on July 20, 2025
Posted by: EdenCEden
[This review was collected as part of a promotion.] My battery lasts multiple days on a single charge with normal usage.
I love the variety and depth of camera features from taking selfies to landscape pictures.
Galaxy AI has been very helpful with creating call transcripts to review later and circle to search to find exactly what I'm looking at.
Samsung forever.
I love the variety and depth of camera features from taking selfies to landscape pictures.
Galaxy AI has been very helpful with creating call transcripts to review later and circle to search to find exactly what I'm looking at.
Samsung forever.
Value
5
Written by a customer while visiting Samsung US