Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone with very good performance
on July 16, 2025
Posted by: St2002
[This review was collected as part of a promotion.] The phone, the truth is going very well, maybe the only thing that can be criticised is the previous artificial intelligence (B?) Only that was missing, polishing. but in general Galaxy AI meets .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite device (s24u)
on July 16, 2025
Posted by: Jojur8
[This review was collected as part of a promotion.] I’ve been using the S24 Ultra for a little over a year now, and since I came from the S22 Ultra, I feel like I can give a fair take especially if you’re wondering whether it’s really worth upgrading.
it was worth it!
Don’t get me wrong the S22 Ultra was already a beast, but the S24 Ultra just took everything up a notch. It didn’t blow me away on day one, but over time, the differences really added up.
The design? Subtle, but better.
The flat display is actually something I didn’t think I’d like, but now I can’t go back to curved edges. It just feels more modern and practical, especially for writing with the S Pen (which I still use more than I care to admit lol). The titanium frame also makes the phone feel sturdier without adding extra weight.
The flat display is actually something I didn’t think I’d like, but now I can’t go back to curved edges. It just feels more modern and practical, especially for writing with the S Pen (which I still use more than I care to admit lol). The titanium frame also makes the phone feel sturdier without adding extra weight.
Display is still Samsung’s crown jewel.
It’s so bright and sharp that I can literally see everything perfectly even on a sunny day. And after a year, there’s no burn-in, no weird discoloration it still looks brand new.
It’s so bright and sharp that I can literally see everything perfectly even on a sunny day. And after a year, there’s no burn-in, no weird discoloration it still looks brand new.
Battery life has stayed solid.
With the S22 Ultra, I’d sometimes be hunting for a charger by late evening. With the S24 Ultra, I still end the day with 20- 30% left, and I’m not even trying to conserve. That’s with normal daily use videos, calls, social media, Spotify, some light gaming, the works.
With the S22 Ultra, I’d sometimes be hunting for a charger by late evening. With the S24 Ultra, I still end the day with 20- 30% left, and I’m not even trying to conserve. That’s with normal daily use videos, calls, social media, Spotify, some light gaming, the works.
AI features? Surprisingly useful.
When I first heard about all the “Galaxy AI” stuff, I thought it was marketing fluff. But I actually use the circle-to-search, instant transcriptions, and live translate more.
When I first heard about all the “Galaxy AI” stuff, I thought it was marketing fluff. But I actually use the circle-to-search, instant transcriptions, and live translate more.
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey Jojur8, thank you for taking time out of your busy day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are ecstatic to hear you have had such an amazing experience with your device, and that it has continued to be so amazing for you for the past year you have been using it. We hope you’ll reach out to us again in the future any time if you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Big phone with a big screen
on July 16, 2025
Posted by: Mando0226
[This review was collected as part of a promotion.] S24 Ultra with AI. I was never interested in AI until I started using it on my new phone. Walking around the mall and I see some I'm interested in. Just take a pic circle it and Bam information right there in seconds. It's like Google with without typing the search engine bar. I love it thank you Samsung you hit it out of the park.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have always loved the note with the stylus
on July 16, 2025
Posted by: Tluvssamsungsproducts
[This review was collected as part of a promotion.] I used my Galaxy for reviewing my bills, paying bills signing documents , casting and streaming to my TV, zoom calls and so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive used
on July 16, 2025
Posted by: Camy999
[This review was collected as part of a promotion.] The galaxy s24 ultra has been such an amazing experiance, ive been using the Galaxy AI way more than i thought i would as its very very helpful. I plan on getting a zfold in the future, i will always recommend samsung to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great product. The screen is perfect size.
on July 17, 2025
Posted by: RetailTherapy
[This review was collected as part of a promotion.] The new Galaxy AI feature is awesome. Recently helped me write a professional letter for a friend. My S Pen has awesome features to help me make quick notes and the battery life is super great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fact that the emojis move
on July 17, 2025
Posted by: Salutebritt
[This review was collected as part of a promotion.] I use my just for everyday life is also still have my s9+ and s21 ultra I watch movies play games such as fortnite
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 Ultrareview
on July 17, 2025
Posted by: Gigi71
[This review was collected as part of a promotion.] As with all my Samsung devices, I am absolutely loving this S24 Ultra. The camera is excellent but I am still trying to figure out some of the settings and the Night Sky camera. The only thing I would change would be putting the S pen back on the right side, otherwise it is another great product! I have enjoyed the new AI experience, it is making things so much easier for me!
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey there Gigi71, thank you for sharing your experience of your Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are enjoying capturing all of your life moments with the camera of your device, and finding it to be so spectacular. We have provided al ink to the complete manual for your device to discover additional capabilities. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US