Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone with a great camera
on July 15, 2025
Posted by: McStark
[This review was collected as part of a promotion.] I use my phone for daily, regular use; camera, emails, social, and light gaming. I also use it to complete some college schoolwork and very frequently for audio and navigation.
The phone itself is very use friendly and easy to customize. Galaxy AI is so smooth and easy to use! The camera is very impressive, battery life is average to above average, the system is very fast. I really enjoy the included s-pen more than I thought I would.
The phone itself is very use friendly and easy to customize. Galaxy AI is so smooth and easy to use! The camera is very impressive, battery life is average to above average, the system is very fast. I really enjoy the included s-pen more than I thought I would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multi purpose usage
on July 15, 2025
Posted by: Swansonite
[This review was collected as part of a promotion.] On vacation loved using Galaxy AI gave great tips to find amazing food, real hidden gems were discovered.
The pen is great for quick notes at work.
Voice commands really make life convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
circle to search, s pen, stabilization camera
on July 16, 2025
Posted by: 01Eldin
[This review was collected as part of a promotion.] I like how easy it is to use circle to search and how easy is to have it ready right when I need to use it it us very helpful I that i can use my spen to take pictures with it and the super stabilization mode its just incredible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra has reliable features and great graphics
on July 16, 2025
Posted by: Jenlynn2514
[This review was collected as part of a promotion.] The S24 Ultra is one of the utmost best Galaxy device I've owned. It comes with many features, including AI which is not only useful but fun at the same time. It's battery life is long lasting and reliable and it has a feature where you can charge another phones battery by just putting them on top of each other. There are many useful apps that come with the phone. As for the camera, it takes absolutely stunning and amazing photos and videos. The clarity is great! Gaming is also got great graphics. The phone is super fast and I would definitely recommend it to anyone looking to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on July 16, 2025
Posted by: ChimneySweep
[This review was collected as part of a promotion.] Really change the quality of the speakers the sound from the phone is lacking compared to older models I can't tell you how disappointed I am by the performance. The phone is made of quality materials I really enjoy the stylist it makes life easier when you have gloves and looks a little bit more professional
Value
4
Response from Samsung USBy R&R Team, July 16, 2025
Hi ChimneySweep, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are enjoying the usage of your S Pen and finding it especially helpful when you are using gloves. We have provided a link to an article to help you with the speaker on your device. We have also shared a link to the Samsung Support Team if you continue to experience any frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
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Samsung Community
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Holds up Great. Still recommend over next gen
on July 16, 2025
Posted by: Alice4hearts
[This review was collected as part of a promotion.] Best all around feature rich device including Bluetooth functionality on the stylus. The ability to use stylus as a clicker for the camera has been incredibly useful when phone is placed on a tripod or is proped up for a picture and can't be touched.
Galaxy AI continues to be supported and new features are still being added. Have not noticed any slow downs while still keeping up with good camera quality compared to similar tiered phones.
Galaxy AI continues to be supported and new features are still being added. Have not noticed any slow downs while still keeping up with good camera quality compared to similar tiered phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device with amazing features
on July 16, 2025
Posted by: DigiGirlFL
[This review was collected as part of a promotion.] I upgraded from the Samsung Galazy Note 10+ to the Galaxy S24 Ultra. I am beyond impressed. The camera is phenomenal and beautiful with the zoom capabilities and additional features. The battery life is good even with using it a lot during the day, the phone is not too heavy, not too big or clunky-feeling, the display is beautiful with good settings options for customizations, and the Galaxy AI is very helpful. I am completely blown away with this phone and all it packs into such a small size. Samsung hit it out the park with this phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great gaming performance
on July 16, 2025
Posted by: Crypticdemise
[This review was collected as part of a promotion.] Nice graphics luv to play call of duty and division 2 the ai is alright on the s24 ultra get the 25 ultra if you want a better ai experience
Value
5
Written by a customer while visiting Samsung US