Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Device functions well. Great Device.
on July 14, 2025
Posted by: Marclans
[This review was collected as part of a promotion.] I use my device for streaming, email, business, games, entertainment and travel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra, the best phone
on July 14, 2025
Posted by: Alexlion
[This review was collected as part of a promotion.] It is a great phone. It is made for demanding people like me It has the ability to be very versatile. It has the ability to become a laptop. Artificial intelligence, which includes, exceeds my expectations, And I have not yet mentioned the camera. It is spectacular.
The apps within the Galaxy system.. Galaxy Good Look .?? Haha, Batteries ?
IA ? Okay, I need more time to write detail in detail about this device. If you are looking for a device with all the features I mentioned, The Galaxy series is your best choice.
The apps within the Galaxy system.. Galaxy Good Look .?? Haha, Batteries ?
IA ? Okay, I need more time to write detail in detail about this device. If you are looking for a device with all the features I mentioned, The Galaxy series is your best choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Phone
on July 14, 2025
Posted by: Angie1
[This review was collected as part of a promotion.] I use my phone for every day use. Streaming, shopping, music, pics/videos, playing games, and for work. I never have an issue with my phone or when it updates. Everything works beyond my expectations. I love that it's a slim device, the pen, and "GalaxyAI" features are great. I do have one thing I don't like, and that is they don't offer their phones in various colors. Ex. Lilac, pink, aqua, etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The features this product has are excellent
on July 14, 2025
Posted by: Qwerty
[This review was collected as part of a promotion.] The samsung s24 ultra is a phenomenal phone. This phone contains many useful features. I love how simple yet effective everything is to use. Galaxy AI on this phone also helps make this such a good phone. I like to take photos of different objects and sceneries, but sometimes it doesn't turn out how I hope for it to turn out. This could be because someone was in the photo, Im missing something or there is too much of a reflection, but no matter the problem Galaxy AI has the solution I need. I can remove people and add things into my photos. But what I find most useful is the touch ups galaxy AI offers. These small differences like removing the reflection make a huge difference in these photos.
I use my galaxy device for many things, mainly for photography. I've taken over 1000 photos of over 500 different things across the world and each time, and the s24 ultra never disappoints. Photography on the s24 ultra is phenomenal.
Value
4
Response from Samsung USBy R&R Team, July 16, 2025
Hi there Qwerty, we appreciate you sharing your feedback on your Samsung Galaxy S24 Ultra. We are ecstatic to hear how much you are enjoying using the camera of your device, and finding the editing tools of Galaxy AI to be so useful in getting the perfect image every time. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra = Powerhouse in My Pocket
on July 14, 2025
Posted by: BetatestINGreviewKID
[This review was collected as part of a promotion.] The Galaxy S24 Ultra with Galaxy AI has completely changed how I handle my daily life. This phone isn’t just smart — it’s next-level intelligent. From sunup to sundown, it’s like having a digital assistant, studio, gaming rig, and office all in one sleek device.
🌟 Streaming: The 6.8” AMOLED display is jaw-dropping. I stream Netflix, YouTube, and live sports with rich colors and insane clarity — it’s like having a mini theater in my hand.
🎮 Gaming: I play Genshin Impact and Call of Duty Mobile, and the Snapdragon chip paired with AI optimization keeps everything buttery smooth with zero lag. Plus, the refresh rate is a gamer’s dream.
🧠 Galaxy AI is my secret weapon. It helps me translate documents, rewrite emails more professionally, and summarize long notes instantly — saving me tons of time in my contracting business and when helping my kids with schoolwork.
📸 Camera: The 200MP lens + Galaxy AI photo assist = chef’s kiss. I take product shots for my business, and the AI editing tools make them social media ready in seconds.
💼 Work & Productivity: With Samsung DeX, I can switch from phone to a desktop-like setup for contracts, bidding, and planning jobs — I literally ran a whole project from my phone last week!
And don’t get me started on the battery — it goes all day with heavy use and still has juice left at bedtime.
If you want a device that truly works with you — not just for you — the Galaxy
🌟 Streaming: The 6.8” AMOLED display is jaw-dropping. I stream Netflix, YouTube, and live sports with rich colors and insane clarity — it’s like having a mini theater in my hand.
🎮 Gaming: I play Genshin Impact and Call of Duty Mobile, and the Snapdragon chip paired with AI optimization keeps everything buttery smooth with zero lag. Plus, the refresh rate is a gamer’s dream.
🧠 Galaxy AI is my secret weapon. It helps me translate documents, rewrite emails more professionally, and summarize long notes instantly — saving me tons of time in my contracting business and when helping my kids with schoolwork.
📸 Camera: The 200MP lens + Galaxy AI photo assist = chef’s kiss. I take product shots for my business, and the AI editing tools make them social media ready in seconds.
💼 Work & Productivity: With Samsung DeX, I can switch from phone to a desktop-like setup for contracts, bidding, and planning jobs — I literally ran a whole project from my phone last week!
And don’t get me started on the battery — it goes all day with heavy use and still has juice left at bedtime.
If you want a device that truly works with you — not just for you — the Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is beautiful, and easy to navigate!
on July 14, 2025
Posted by: BELaBOOM
[This review was collected as part of a promotion.] This is my mini computer which I use for most everything daily. The only wish I'd have to make this equipment better is that Samsung had its own service provider!
Did I mention how beautiful this phone is? I love the big screen!
Did I mention how beautiful this phone is? I love the big screen!
Value
4
Response from Samsung USBy R&R Team, July 14, 2025
Hello BELaBOOM, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are thrilled to hear how pleased you are with this powerhouse of a device, and finding it so useful for a range of daily tasks. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best devoce I ever used
on July 14, 2025
Posted by: DDeamonGhost
[This review was collected as part of a promotion.] Generative AI has proven to be a highly valuable tool in my daily workflow. Its ability to refine messaging, ensuring precision in tone and language, is particularly noteworthy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is honestly the best phone I've had in years!
on July 14, 2025
Posted by: KOZONE
[This review was collected as part of a promotion.] I absolutely love my phone and the Galaxy AI that it comes with has been such a help to not only my job and setting up different appointments and events but it's also help me work on my music on the side and keep me more organized and my workflow smoother
Value
5
Written by a customer while visiting Samsung US