Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product has so many features
on July 11, 2025
Posted by: Luckyguy3122
[This review was collected as part of a promotion.] I was so excited to receive my new phone with Samsung AI. The speed is exceptional, the battery lasts all day, the speaker volume is loud and the feel is luxury.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on July 11, 2025
Posted by: KainIcefall
[This review was collected as part of a promotion.] I love using this phone! Fast, durable, and beautiful. I've dropped it with no case or protector over 30 times with very little marks left on the phone. The galaxy AI is well incorporated and easy to use. The camera is absolutely amazing x100 zoom and very godd clarity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features, amazing Galaxy AI
on July 12, 2025
Posted by: SamsungWover
[This review was collected as part of a promotion.] I love the product, the now bar is amazing. It adds amazing highlights to my daily life. Galaxy AI Is also an amazing cherry ontop of the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultras have always been the best
on July 12, 2025
Posted by: MrMcAllister
[This review was collected as part of a promotion.] That's all I use is the samsung galaxy phones! The S24 has been one of the best phones I have used! everything worked great very good materials and felt heavy and sturdy which I like! And now I just got the S25 Ultra yesterday, so we'll see how this problem works out. But it's so far so good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Review
on July 12, 2025
Posted by: Pebblypoo
[This review was collected as part of a promotion.] Great phone and camera. Wish the night mode worked better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung S25 Ultra
on July 12, 2025
Posted by: Annaboo
[This review was collected as part of a promotion.] I love my Samsung Galaxy S24 Ultra ! The camera is AMAZING, but my favorite thing about it is definitely Galaxy AI, I never realized how much I used it till I lost my phone for a whole weekend. I almost had a mental breakdown it was crazy, but it only made me appreciate it more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Phone
on July 12, 2025
Posted by: Hossam
[This review was collected as part of a promotion.] This phone is great and worth the money. The only problem that I am shocked about is the battery capacity. As my battery drains very quickly, I don't know why.
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hey Hossam, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are so happy to hear how much you are enjoying the enhanced capabilities of your device, and finding it so useful for you every day. The design of this device and the intelligent battery should adjust automatically after a short period of usage, based on your specific consumption habits. We have provided links to a few troubleshooting guides if this is not your experience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful easy to use
on July 12, 2025
Posted by: aunie01
[This review was collected as part of a promotion.] I love the features of my phone.The look easy to use.
Value
4
Written by a customer while visiting Samsung US