Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Never changing
on July 10, 2025
Posted by: Juliebabe
[This review was collected as part of a promotion.] How can Samsung Galaxy S24 get any better? I am not willing to find out! Well, it could cook me dinner or do my laundry. 🤣
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product! The Galaxy AI is amazing.
on July 10, 2025
Posted by: Roblow
[This review was collected as part of a promotion.] As with most people, I use my phone for most tasks; from purchases, to appointments. With the Galaxy AI, my tasks such as, writing letters, inquiries, reminders, etc., have become more simplified.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does so much
on July 10, 2025
Posted by: Cascade
[This review was collected as part of a promotion.] I will definitely continue to use Samsung phones with Android operating systems. I loved my phone till the update that requires me to swipe down then another swipe to get to my notifications. This update is very frustrating, I am all about quick and ease of use. My phone can do so much, more then I could ever use. I use more Grok then Galaxy Ai but I have been open to working with other options. I am having a difficulty with getting calls to come through while on wifi calling but trying to work through it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great features
on July 10, 2025
Posted by: Louisianna221
[This review was collected as part of a promotion.] The phone has great features that make your experience better. One of my favorite features is the ability to split the audio so I can have music playing in the background and scrolling on social media having both audios play at the same time. The galaxy AI is also really useful as it minimizes the need to manually look for certain topics and plan on your calendar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, storage and overall use of a phone
on July 10, 2025
Posted by: SourPatch
[This review was collected as part of a promotion.] Galaxy AI helps with all of my research. It's extremely convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, bright clear display, best phone!
on July 10, 2025
Posted by: Kbizness
[This review was collected as part of a promotion.] Galaxys are the best! Screens are strong, fast processor, clear camera. I will never own another phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True Powerhouse with a huge storage and smart AI.
on July 10, 2025
Posted by: NightDreamer
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has completely changed the way I use my phone — it’s hands-down the most powerful and versatile device I’ve ever owned. The display is gorgeous, the battery lasts all day, and the camera quality is mind-blowing, especially in low light.
But what really surprised me is Galaxy AI. I use it every day — live translate during calls is a game-changer when talking to family abroad, and the AI writing assist has saved me tons of time when replying to emails or editing notes for work and school. Even photo editing is smarter now. It’s like having a personal assistant built into my phone.
I mainly use my S24 Ultra for work, streaming, and productivity — jumping between emails, video calls, Google Docs, and watching shows has never been smoother. It even handles games with zero lag.
This phone is expensive, yes — but it truly delivers on every front. It’s more than just a phone, it’s a daily tool I rely on. Highly recommend for anyone who enjoys taking pictures and with the big memory, you can carry all your pictures wirh you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 10, 2025
Posted by: SeaSun
[This review was collected as part of a promotion.] I am a samsung fan ..I love every aspect of phone ...but there are some minor things it needs update on.
Phone is a little too heavy
I love the square look
Needs work on the finger sensors
I love the camera ...
Contact list needs a little change that will be awesome
I love the square look
Needs work on the finger sensors
I love the camera ...
Contact list needs a little change that will be awesome
So far I'm on day 2 with it still love it I just wish we can expand memory I really miss that
Value
5
Written by a customer while visiting Samsung US